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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
15 hours per week (working afternoons 15:30 onwards)
Job ref
321-MRC-8271256-B3
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
The Horton General Hospital
Town
Banbury
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
04/11/2026 23:59

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Ward Clerk

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

A vacancy has arisen within the wards at the Horton General Hospital for a motivated individual who would enjoy working in a challenging busy environment providing a comprehensive administrative service.  The post holder will work closely with the ward manager and all relevant staff members.

The applicant must have excellent interpersonal skills and communication skills to effectively deal with a diverse range of people in a sensitive and confidential manner.  Good organisational and IT skills are essential and experience of EPR (Electronic Patient Records) would be an advantage.

Main duties of the job

To provide comprehensive and confidential administrative and clerical support to the ward team in accordance with the departmental and Trust standards.  To keep a well organised ward and ensure all relevant systems and processes are kept up to date to ensure smooth patient care from admission to discharge.  To provide support and guidance to all colleagues internally and externally in a professional and informed manner.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. 

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.  We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism. 

Detailed job description and main responsibilities

Detailed job description, main responsibilities and person specification are available in the attached job description.

Person specification

Person spec

Essential criteria
  • Experience of dealing with difficult and challenging situations
  • Developing and implementing admin systems
  • Creating and organising
  • Previous secretarial and admin experience
  • Good general education with excellent literacy, numeracy and communication skills
  • Good knowledge of Microsoft Word, Excel, Outlook, Powerpoint or equivalent
Desirable criteria
  • Experience within the NHS/Public Sector

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleEmbracing Equality Diversity InclusionArmed Forces Covenant Gold AwardDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Atherton
Job title
Service Support Manager
Email address
[email protected]
Telephone number
01295 224183
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