Job summary
- Main area
- Patient Safety Specialist
- Grade
- NHS AfC: Band 8a
- Contract
- 1 year (fixed term role 12 months)
- Hours
- Full time - 37.5 hours per week (NA)
- Job ref
- 195-24-065-RRM
- Employer
- South Central Ambulance Service NHS Foundation Trust
- Employer type
- NHS
- Site
- Hybrid role
- Town
- Bicester, Oxford
- Closing
- 03/05/2024 23:59
Employer heading
PSIRF Implementation Lead
NHS AfC: Band 8a
Job overview
The post holder will work with the Patient Safety Specialist and alongside the Patient Safety Team, Legal Services, Patient Safety Specialist, Risk and Assurance Team, Clinical Effectiveness Team, Communications Team and with senior clinical and operational managers to drive the new Patient Safety Incident Response Framework (PSIRF) ensuring it is embedded within the trust.
The post holder will work with clinicians and operational managers across the trust, corporate teams, and external stakeholders to successfully deliver the requirements for the framework, tracking and reporting progress following the robust organisational project management methodology via the Senior Project Manager. The PSIRF implementation Lead will lead and support the implementation of the PSIRF alongside the Senior Project Officer. PSIRF supports the three strategic aims of the national Patient Safety Strategy of improving understanding of safety (insight), equipping patient, staff and partners with the skills and opportunities to improve patient safety (involvement) and designing and supporting programmes that deliver effective and sustainable change (improvement). Two key deliverables will be the Patient Safety Incident Response Plan (PSIRP) and the Patient Safety Incident Policy. The post holder will ensure the strategy is aligned with the national programme and liaise with early adopters of the PSIRF to learn from their experiences and adapt the SCAS plan where required.
Main duties of the job
- Delivering, implementing, and embedding the Patient Safety Incident Response Framework (PSIRF)
- Support patient safety improvement, ensuring that systems thinking, human factors understanding and just culture principles are embedded in the PSIRF at SCAS.
- Ensure leadership is central to the delivery of all patient safety activities.
- Ensure local patient safety improvement programmes within the framework are multi-professional.
- Work collaboratively, to provide clinical and/or patient safety expertise to key stakeholders to ensure awareness, understanding and are able to deliver on the Patient Safety Incident Response Plan.
- Work with wider Portfolio’s within the Trust, to problem solve and manage the delivery and implementation of the LFPSE reporting system for the trust.
- Support the planning, delivering and facilitation of events and opportunities for experiential learning for large and small groups of stakeholders.
- Ensure all training is fit for purpose, current, role appropriate and reflective of the needs of the trust.
- Take a lead role in the identification and development of opportunities for training, support, coaching and mentoring staff in improvement to build capacity and capability for improvement organisational-wide.
- Support the management of relevant resources within the allocated pay and non-pay budgets for the PSIRF project alongside the Assistant Director of Quality and the Patient safety Specialist.
Working for our organisation
Benefits we offer:
- Full training and support when you join and ongoing throughout your employment with us.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Staff networking and support groups.
About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
In SCAS, we know that colleagues who are cared for and valued are enabled to provide the right care, first time, every time. That is why we strive to foster a culture that balances fairness, compassion, learning and accountability; a ‘just and learning culture’.
Detailed job description and main responsibilities
The post holder will work with the AD of Patient Safety, the Patient Safety Specialist and alongside the Patient Safety Team, Legal Services, Risk and Assurance Team, Clinical Effectiveness Team, Communications Team and with senior clinical and operational managers to drive the new Patient Safety Incident Response Framework (PSIRF) ensuring it is embedded within the trust.
The post holder will work with clinicians and operational managers across the trust, corporate teams, and external stakeholders to successfully deliver the requirements for the framework, tracking and reporting progress following the robust organisational project management methodology via the PSIRF Project Support Manager. The PSIRF implementation Lead will
lead and support the implementation of the PSIRF alongside the Senior Project Officer. PSIRF supports the three strategic aims of the national Patient Safety Strategy of improving understanding of safety (insight), equipping patient, staff and partners with the skills and opportunities to improve patient safety (involvement) and designing and supporting
programmes that deliver effective and sustainable change (improvement). Two key deliverables will be the Patient Safety Incident Response Plan (PSIRP) and the Patient Safety Incident Policy. The post holder will ensure the strategy is aligned with the national programme and liaise with early adopters of the PSIRF to learn from their experiences and adapt the
SCAS plan where required.
Person specification
Qualifications and Training
Essential criteria
- Educated to Masters level (in a relevant discipline), or equivalent experience of working at a senior level
- Post-graduate management, leadership or specialist qualification or previous experience
Desirable criteria
- Post-graduate patient safety qualification or previous experience
- Quality improvement/change management qualification or previous experience
- Project management training or equivalent experience
Knowledge and Experience
Essential criteria
- Experience of working in a patient safety-related role with an understanding of the principles that underpin approaches to improving patient safety in health systems
- Experience and knowledge of the components of clinical governance, incident response, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
- Knowledge and experience of developments in quality improvement science
- Knowledge of the NHS patient safety strategy and how it can be implemented
- Experience of implementing national guidelines and policies with the ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
- Evidence of managing successful project and/ or operational performance and improvement; including business case preparation, service initiation/ commissioning, contract negotiation and the development and monitoring of outcome measures.
- Experience of working collaboratively with patients/service/ stakeholders to improve quality of service by co-design
- Knowledge of systems thinking, human factors understanding and just culture principles
Desirable criteria
- Experience in providing advice on complex professional and other people issues
- Experience in project/change management in a healthcare environment and driving improvement for the safety of patients which can include techniques and tools such as Agile, Prince 2 or Managing Successful Projects
- Quality improvement qualification or previous experience
- Knowledge of safeguarding and the legal duties expected of NHS organisations
- Experience of developing & delivering training programmes
Special Requirements
Essential criteria
- Actively develops themselves and supports others to do the same
- Self-motivated, enthusiastic, confident and innovative
- Kind and compassionate
- Valid licence to drive in the UK
Skills and Aptitudes
Essential criteria
- Ability to communicate effectively with clinical, academic and all levels of staff
- Ability to provide senior leadership and work with senior leaders
- Ability to develop and communicate a vision, and convert that into plans, objectives and deliverables working to tight and often changing deadlines
- Ability to develop and maintain collaborative relationships and deal confidently with staff at all levels of an organisation
- Ability to make decisions autonomously, when required, on difficult issues
- Ability to manage time effectively and to prioritise
- Ability to use informed persuasion to influence others
- Able to negotiate and influence at an organisational level and externally with a range of stakeholders
- High quality presentation skills and ability to provide and effectively communicate highly complex, sensitive and contentious information to staff, patients and relatives/carers, particularly where a potentially antagonistic or highly emotive atmosphere may present significant barriers to acceptance
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carol Rogers
- Job title
- Assistant Director of Quality and Safety
- Email address
- [email protected]
- Additional information
Dawn Chase
Patient Safety Specialist
07977340805
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