Skip to main content
Please wait, loading

Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 19.5 hours per week
Job ref
321-SW-8199386-B4
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Oxford Haemophilia and Thrombosis Centre
Town
Headington
Salary
£28,392 - £31,157 Per Annum / Pro Rata
Salary period
Yearly
Closing
07/10/2026 23:59

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Administrator Infected Blood Psychological Support Service

NHS AfC: Band 4

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

This post is based within Oxford University Hospitals Foundation Trust Infected Blood Psychological Service (IBPS) hosted by the Haemophilia and Thrombosis Centre. The service provides multidisciplinary care for those infected and affected by the contaminated blood products by a) conducting outreach and psychosocial assessments led by a navigator; and b) providing psychological therapies by a team of psychological professionals.

Patient administration underpins the patient journey, supporting clinical teams in delivering   high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

 The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the department. This will be through the delivery of a comprehensive administrative service to a specialty team of Psychology and a Navigator/Social Worker.

Main duties of the job

To provide:

advice and support to beneficiaries of the service

full secretarial and administrative services to the clinical team

Management of lists and clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS England targets and Trust policies.

Close liaison with the Centre receptionists in order to maintain the smooth running of outpatient clinics and to keep the department informed of any known changes to forthcoming clinics. When requested, to organise and set up extra clinics and liaise closely with, clinic staff and patients.

General administrative duties including filing, typing, photocopying, scanning, arrangement of meetings, taking minutes and dealing with general communication.

joint working and close co-operation is developed and maintained with internal and external staff groups, providing the clinical/operational services needed to maintain a complete and seamless service to patients

Collection and reporting of key performance indicators of the service, ensuring that it meets the targets set out by NHS England

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. 

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Detailed job description and main responsibilities

Please see the attached job description and integrated person spec for a more detailed overview of the position

Person specification

Shortlisting

Essential criteria
  • Good general level of education (e.g. 5 GCSEs grade C/4 or above or equivalent including English and Maths, or equivalent knowledge of a range of trust policies and management procedures
  • Previous administrative experience Up-to-date experience of MS Office Diary Maintenance
  • Excellent telephone manner
  • Ability to work to tight deadlines and prioritise own workload.
  • Ability to work to tight deadlines and prioritise own workload.
Desirable criteria
  • IT qualifications/EPR trained
  • Previous experience within the NHS/public sector. Digital transcription experience. Knowledge of medical terminology.
  • Evidence of team working.
  • Understanding and knowledge of the Trusts values

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleEmbracing Equality Diversity InclusionArmed Forces Covenant Gold AwardDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Documents to download

Apply online now

Further details / informal visits contact

Name
Simone Kelly
Job title
Centre Manager
Email address
[email protected]
Apply online nowAlert me to similar vacancies