Job summary
- Main area
- Admin
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (There may be opportunities for flexible or hybrid working if appropriate, and this would be subject to service need.)
- Job ref
- 267-BM7475793
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- 2nd Floor Prospect House
- Town
- High Wycombe
- Salary
- £24,937 - £26,598 Per annum | Pro rata
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading
Administrator - Bucks Talking Therapies
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
We're recruiting a part-time administrator to join Buckinghamshire Talking Therapies. The role is part-time working 18.75 hours/2.3 days per week.
A team that puts staff wellbeing and patient care at the heart of everything they do? If so, the Buckinghamshire Talking Therapies for anxiety and depression service has a great opportunity for you!
Want to know what it’s like to work for Buckinghamshire Talking Therapies? Open the ‘What it’s like to work for Buckinghamshire Talking Therapies’ pdf to see what our team members have to say!
Main duties of the job
Our administrators are a vital part of our team, with a large number of clients across the county we literally couldn’t provide high quality care without them; and that’s where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member we will support you to develop your skills and knowledge, there will be opportunities for you to obtain further qualifications as well as your yearly appraisal review.
If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this role is an excellent opportunity to develop your skills within a fast moving and supportive environment.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 12,000 adults to manage their common mental health difficulties.
Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture.
The Trust hosts the Oxford Institute of Clinical Psychology Training and Research and the Oxford Cognitive Therapy Centre. Buckinghamshire Talking Therapies is actively involved in research, and the service benefits from being a member of the Oxford Academic Health Science Network – Anxiety and Depression Network led by Professor David Clark.
There may be opportunities for flexible or hybrid working if appropriate, and this would be subject to service need.
Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential.
We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect.
For further information, please read the attached Job Description and Person Specification.
Person specification
Essential criteria
Essential criteria
- 'A' Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role.
- Ability to “type and talk” in order to take referral information and process referrals accurately and efficiently.
- Proven experience of working in an administrative role.
- Ability to deal with the public in a polite and effective manner
- Experience of using Office computer programs including Excel, Word and Outlook
- Ability to communicate with all levels of staff in a confident and effective way
- Ability to produce good quality emails and letters
- Organisational skills/managing diary systems and tracking information
- Desire to attend courses relating to role as appropriate
Skills
Essential criteria
- Able to work as part of a team Excellent telephone manner Professional approach
Desirable criteria
Desirable criteria
- Working knowledge of email systems, RIO and PCMIS
- Data analysis and interpretation skills
- Experience of working in a healthcare environment
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kathryn Nunn
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 07500 940279
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
List jobs with Oxford Health NHS Foundation Trust in Administrative Services or all sectors