Job summary
- Main area
- Administration
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-OA7827481-A
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Manzil Resource Centre
- Town
- Oxford
- Salary
- £32,073 - £39,043 Per annum
- Salary period
- Yearly
- Closing
- 22/04/2026 23:59
Employer heading
Administration Manager (Urgent Care Pathway)
Band 5
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you an experienced administrator looking for a new challenge?
We are currently recruiting for an Administration Manager to join the Urgent Care team on a full time basis. This is a crucial non clinical role that provides important support to a busy clinical function. The role will provide an efficient and effective comprehensive administrative support to the team/service.
Main duties of the job
- Provide an efficient and effective comprehensive administrative support to the team/service.
- Manage the admin team across the Urgent Care Pathway. Ensuring support and development for the
team, including completion of timely appraisals and managerial supervision. - Provide a polite and efficient reception service to visitors, patients and families, if required.
- Provide administrative support to the team ensuring that there are effective administrative systems
and procedures in operation. - Suggest and make recommendations for improvement to existing administration procedures.
- Assist in the induction of new staff, including organising local staff induction days and booking onto corporate inductions.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Further Training or Job- Related Aptitude and Skills
Essential criteria
- Ability to liaise with all professionals and levels in a confident and effective manner.
- Ability to manage and prioritise own workload
- Ability to produce good quality correspondence and reports.
- Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail
Desirable criteria
- Ability to work effectively under pressure/with distractions.
- Ability to draft and compile reports.
Experience
Essential criteria
- Experience of working in a supervisory and/or leadership role.
- Experience of working with patients with mental health issues and/or challenging behaviour.
- Experience of using Microsoft Office computer programs, including Excel, Word, MS Teams and Outlook.
Desirable criteria
- Experience of working in a management role.
- Experience of working in a healthcare environment.
Personal Qualities
Essential criteria
- Able to communicate with staff across all levels of the organisation.
- Able to work as part of a team.
- Motivation, commitment and patient centred care values.
- Understanding of the need for confidentiality.
Knowledge Requirements
Essential criteria
- Knowledge of project management or information analysis and interpretation.
- Working knowledge of email systems and electronic health records.
Desirable criteria
- Working knowledge of email systems and electronic health records.
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Apache Balman
- Job title
- Business & Pathway Improvement Manager
- Email address
- [email protected]
- Telephone number
- 01865 223030
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