Job summary
- Main area
- Manager
- Grade
- Band 8b
- Contract
- 12 months (Fixed term)
- Hours
- Full time - 37.5 hours per week (On-call is a part of this role)
- Job ref
- 267-OC7166724
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Slade Site
- Town
- Oxford
- Salary
- £62,215 - £72,293 per annum, pro-rata
- Salary period
- Yearly
- Closing
- 28/05/2025 23:59
Employer heading
Service Manager Hospital at Home Services
Band 8b
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you a creative, kind, and experienced leader with a passion for mental health services? We are looking for an enthusiastic Service Manager to join our team and lead our multidisciplinary services. As a Service Manager, you will shape the future of our services, ensuring high standards of care and continuous improvement.
Thames Valley Children and Young People (CYP) and HOPE Adult Eating Disorders (AED) Specialised Mental Health Provider Collaboratives are pioneering groups of providers working together to deliver excellent care and share clinical expertise for vulnerable adults, children, and young people. Our model emphasises local clinical leadership and co-production, with providers partnering through pooled budgets to design and deliver specialised services. We aim to commission high-quality pathways, improve care closer to home, enhance clinical outcomes, and reduce the length of stay.
The Service Manager will oversee our hospital-at-home services. Currently, three services are in operation: CYP Eating Disorder Service, AED Step Care Eating Disorder Service, and CYP Learning Disability and Autism. Treatment is delivered by multidisciplinary teams, using both virtual and in-person contacts to provide intensive and specialised care closer to home. Building on these successful pathways, the post holder will champion these initiatives and lead the way in expanding and launching new hospital at home services, driving innovation and excellence in mental health care
Main duties of the job
You will have the opportunity to:
- Lead and Inspire: Guide and motivate your teams to achieve their full potential and deliver exceptional patient care.
- Drive Quality Improvement: Ensure compliance with CQC standards and lead initiatives to enhance service quality and patient outcomes.
- Manage Resources: Oversee budget management, develop financial plans, and ensure efficient use of resources.
- Champion Change: Lead transformation programs, implement best practices, and contribute to strategic planning.
- Engage Stakeholders: Collaborate with patients, carers, and partners to shape the future of our services.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Detailed job description and main responsibilities
This role requires a dynamic leader who can manage complex services and drive improvements across various domains. If you need more detailed information or have specific questions about any section, feel free to ask!
Person specification
Knowledge
Essential criteria
- In depth understanding of the NHS and/or public services
- Good level of knowledge of commissioning – the split between CCG and other commissioning roles
- Good level of knowledge of Buisness Intelligence and how & when it should be used in everyday service delivery
Qualifications
Essential criteria
- Educated to Master’s degree level or equivalent professional experience
- Evidence of continuing professional development
Desirable criteria
- Participation in a relevant NHS Senior Management Development Programme
Experience
Essential criteria
- Substantial experience managing health and social care staff. To include a range of knowledge base and experience of how to maximise peoples skills
- Extensive experience of the development of good relationships across a range of key stakeholders
- Substantial experience of directly leading substantial change
Personal Qualities
Essential criteria
- High degree of motivation and commitment to the organisation
- Ability to see the bigger picture as well as the local picture at any one time
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Aaron Alder
- Job title
- Senior Clinical Pathway Manager
- Email address
- [email protected]
- Telephone number
- 07741981485
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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