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Prif leoliad
Private Patient Finance Department
Gradd
NHS AfC: Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Mon-Fri)
Cyfeirnod y swydd
321-CORP-6089373-B4-1
Cyflogwr
Oxford University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
OUH Cowley
Tref
Oxford
Cyflog
£25,147 - £27,596 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
23/05/2024 23:59

Teitl cyflogwr

Oxford University Hospitals NHS Foundation Trust logo

Private Patient Finance Officer - 1 Post

NHS AfC: Band 4

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Trosolwg o'r swydd

Would you like to join our Private Patient Finance Team in Oxford University Hospitals Private Healthcare?

If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.

You will be required to maximise income for the Trust and responsible for invoicing, cash collection and reconciliation and reporting processes. Depending on the priorities of the team the balance between these activities will flex.

Prif ddyletswyddau'r swydd

Invoicing: 

-    Produce complete and accurate invoices for non-NHS funded patients    (mainly private patients). In doing so, ensure that all necessary support is in place to ensure cash recovery is smooth including patient undertaking to pay forms, insurer authorisations, and accurate patient and treatment details.

-   Be conversant with insurance company contractual stipulations regarding pre-authorisation of treatment, continuation of cover and price agreements and ensure invoicing is consistent with contracts.

-   Investigate and resolve billing errors, including identifying the cause, escalating any issues as appropriate.

-   Advise private patients and secretaries of appropriate costs as requested and collect advance deposits payments in accordance with Trust Private Patient Policy and Financial Instructions.

-   Assist with the resolution of queries relating to accounts and contribute to credit control procedures.

Cash collection:

-   Liaise with patients, insurers and other stakeholders, both verbally and in writing, to investigate queries on unpaid invoices, resolve issues and secure payment using effective communication, negotiation and influencing skills.

-   Liaise with debt collection agencies as required.

-   Communicate statutory financial regulations and NHS rules in a simplified form to non-finance people.

-   Discuss complicated financial matters concerning invoices and payments.

 

Gweithio i'n sefydliad

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here  www.ouh.nhs.uk

 The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Manyleb y person

Experience

Meini prawf hanfodol
  • Debt collection experience
  • Invoicing experience
  • Excel experience
Meini prawf dymunol
  • Advanced Excel experience
  • At least 1 year NHS experience, ideally within hospital setting
  • Team working experience
  • Nursing experience - qualified or HCA
  • Knowledge of private patient sector within NHS

Qualifications

Meini prawf hanfodol
  • NVQ Level 4 or equivalent or above
Meini prawf dymunol
  • Science-based education qualification

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Gofynion ymgeisio

Bydd y swydd hon yn gofyn am gyflwyno Datgeliad i wirio am unrhyw gollfarnau troseddol sydd heb ddarfod.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Holly Gutteridge
Teitl y swydd
Private Patient Finance Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
01865 220853
Gwybodaeth i gefnogi eich cais

For further information or an informal discussion about the post please contact Holly Gutteridge [email protected] 01865 220853

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg