Job summary
- Main area
- Same Day Emergency Care
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 267-CH6078052-B
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Witney community Hospital
- Town
- Witney
- Salary
- £22,816 - £24,336 Per annum | Pro rata
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Team Administrator - Witney
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Job overview
Would you like the opportunity to work in a role which provides support to a team delivering hospital level care in an ambulatory service?
You will be part of a caring and dynamic multidisciplinary team and you will provide high level administration to support a dynamic and busy team.
We are a happy team with a can-do attitude and all disciplines work cohesively together to provide the best care for our patients. Our patient feedback is consistently appreciative of the warmth, compassion and excellent service we provide.
Main duties of the job
As our team administrator you’ll be a valued member of the team, responsible for efficient administration to support the team in a fast paced unscheduled care environment.
You will be answering queries by phone, directing referrals, sending letters and managing the flow of data required for improvement projects as well as taking minutes and preparing documents. The role is varied and requires good attention to detail, the ability to prioritise tasks and sound IT skills.
You must have excellent communication skills, be reliable, punctual and work well in a team, whilst being adaptable to changing situations. Creative thinking is a benefit in this changing environment. You will need to be able to work calmly and efficiently within a busy and intensive environment dealing with unpredictable situations whilst working collaboratively to strive for improvement.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
WEMU forms part of the Same Day Emergency Care (SDEC) provision across the community in Oxfordshire. We work closely with our colleagues in the OUH. Our team consists of nurses, paramedics, occupational and physio therapists and medics, nurse associates and healthcare assistants and a team administrator.
We provide comprehensive and integrated assessments and interventions for people over the age of 18 with sub-acute/urgent care health needs. Each patient receives an individualised MDT assessment, diagnostics and treatment.
WEMU integrates with Abingdon Emergency Multi- Disciplinary Unit (AEMU), Rapid Access Unit (RACU) and Hospital at Home service in providing high quality responsive delivery of Urgent and Ambulatory Care within Oxfordshire. We aim to empower and support patients to effectively manage their conditions.
What we need from you!
- Be self-motivated and able to work autonomously as well as showing initiative and promoting new ideas on how to improve the service.
- Be compassionate, caring and creative with excellent communication skills.
- Strong IT skills with experience of using Microsoft Word, Excel, Teams and Outlook
For more details, please refer to the JD and PS attached.
Person specification
IT Skills
Essential criteria
- NVQ 3 or equivalent in IT or Business Administration
Desirable criteria
- Other IT qualifications eg ECDL, Microsoft Suite certificates
Functional skills
Essential criteria
- English and Maths GCSE Grade C or above or equivalent
Desirable criteria
- Other IT qualifications eg ECDL
Experience
Essential criteria
- Experience in a team administration role
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Tendai Mugariri
- Job title
- Clinical Lead
- Email address
- [email protected]
- Telephone number
- 01865 903378
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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