Job overview

We have a vacancy for a full time Administration Support Officer to join our Audiology Department.

The successful candidate will work from Brecon Hospital to provide administration support  to our small Audiology team. This will include reception duties such as taking phone calls, booking appointments and coordinating various waiting lists for both the adult and paediatric departments.

Main duties of the job

The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.

This will include;

Acting as a first point of contact for the department.

Answering telephone calls, taking messages accurately.

Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.

Photocopying and word processing documents, letters, emails, minutes and reports when required.

Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.