Job summary
- Main area
- Improvement and Transformation
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Hybrid role with expectation to be on site as and when required)
- Job ref
- 070-AC117-1026
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Bronllys Hospital
- Town
- Brecon
- Salary
- £32,557 - £39,631 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 18/10/2026 23:59
Employer heading
Quality Improvement (QI) Facilitator
Band 5
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Job overview
Powys Teaching Health Board (PTHB) is committed to delivering excellence through continuous improvement. We have adopted the Model for Improvement as our standardised approach to Quality Improvement (QI), and we are seeking a passionate and skilled Quality Improvement Facilitator to join our team.
In this role, you will:
- Assist in the development and delivery of improvement projects with the aim of achieving high-quality care.
- Assist in the development of project/improvement plans as appropriate and to support on the implementation of specific tasks for the Quality Improvement Team as delegated.
- Lead on the testing of changes through PDSA methodology as appropriate.
- Demonstrate measurable impact of test of change and be able to communicate this impact.
About You
We are looking for someone who is:
- A confident and adaptable communicator, comfortable engaging with a wide range of staff groups.
- Passionate about quality improvement and capable of inspiring others to embrace change.
- Experienced in delivering training and mentoring in a flexible, responsive manner.
- Skilled in developing structured improvement plans and supporting their execution.
Why Join Us?
At PTHB, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and professional development. You’ll have the opportunity to make a real impact on healthcare delivery across the Health Board.
Main duties of the job
- Responsible for supporting the development of project/improvement plans for the delivery of specific projects within the Quality Improvement Team for implementation across the Health Board.
- Ensure that specific projects assigned meet key milestones and timescales.
- Lead, motivate, engage and guide staff involved in the project ensuring regular communication is made, feedback is obtained, meetings are held, minutes kept, appropriate reports are presented and agreed actions are implemented.
- Ensure that all key stakeholders are represented and engaged as the project moves forward and to consider their views.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.
Person specification
Qualifications and Knowledge
Essential criteria
- Degree level qualification in related field or relevant experience
- Evidence of continuing professional development
- Bronze IQT/Introduction to Improvement Award or equivalent
- Understanding of model for improvement, process redesign and change management
- Working knowledge of Microsoft Office packages
Desirable criteria
- Silver IQT/Improvement in Practice Award or equivalent
- Knowledge of project management methodologies
- Knowledge of current NHS performance and service improvement initiatives and targets
Experience
Essential criteria
- Experience of either Quality Improvement, project management, service transformation or remodelling of services
- Experience of delivering presentations
- Experience of developing and delivering training
- Experience of managing change
Desirable criteria
- Previous experience of working in an improvement project environment and evaluation
- Experience in leading and managing improvement initiatives/ projects and delivering identified benefits
- Experience of training and staff support in development
- Experience of working within the NHS
- Experience of ensuring active staff participation in transformation/ improvement initiatives
Skills and Attributes
Essential criteria
- Excellent verbal and written communication skills
- Solid basic numeracy
- Change management skills with the ability to deal positively with challenging situations
- Ability to motivate and enthuse others
- Excellent decision making and analytical skills
- Excellent organisational skills with the ability to respond effectively to multiple priorities
- Negotiation and facilitation skills
- Excellent attention to detail and accuracy
Desirable criteria
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
- Ability to develop coaching skills
- Ability to deliver training packages to diverse audiences
Other
Desirable criteria
- Open and approachable
- Flexible approach to work and willing to commit to achieving results and meeting deadlines
- Self-motivated
- Willingness to learn new skills
- Ability to travel between sites in a timely manner
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Caroline Evans
- Job title
- Research, Innovation & Improvement Manager
- Email address
- [email protected]
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