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Job summary

Main area
Bookings Team/Data Hub
Grade
Band 2
Contract
Fixed term: 12 months (full-time)
Hours
Full time - 37.5 hours per week (May include weekends and evenings)
Job ref
070-AC056-0424
Employer
Powys Teaching Health Board
Employer type
NHS
Site
Bronllys
Town
Bronllys
Salary
£22,720 per annum (pro rata if part-time)
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Powys Teaching Health Board logo

Administration Assistant - Immunisation and Vaccination

Band 2

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.

 

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

THIS IS A FIXED TERM CONTRACT FOR 12 MONTHS

If you are looking for an exciting new chance to make a real difference, we have a fantastic opportunity for an individual to join the Powys Teaching Health Board Vaccination Bookings Team/Data Hub.

The post holder will operate in a fast-paced environment that is often unpredictable, being a first point of contact for the service and providing call centre and administrative support to the wider vaccination team. The successful post holder will be required to have customer service experience and must be IT literate with the ability to learn new systems and software packages quickly. 

Please see attached the Job description for further information.

 

Main duties of the job

JOB SUMMARY 

The Administration Assistant will provide a comprehensive front desk/administrative support service to the department.  

This will include,

Acting as a first point of contact for the department.

Answering telephone calls, taking messages accurately.

Dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to the relevant departments/person, referring to others as appropriate.

Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. 

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and/or Knowledge

Essential criteria
  • Educated to GCSE level or Literacy/Numeracy at L1 or equivalent
Desirable criteria
  • Knowledge of the Data Protection Act

Experience

Essential criteria
  • Experience of customer service / first point of contact
  • Proven proficiency in the use of IT software
  • Knowledge of office practices and able to establish new processes
Desirable criteria
  • Previous experience in an office

Apitude & Abilities

Essential criteria
  • Ability to work as part of a team or as an individual
  • Ability to communicate cleary and effectively
  • Ability to be polite when dealing with difficult, impatient or upset people
  • A positive attitude and able to act on feedback
Desirable criteria
  • Ability to speak Welsh

Other

Essential criteria
  • Able to work hours flexible including weekends
  • Ability to travel between PTHB sites

Values

Essential criteria
  • Can demonstrate PTHB Values

Employer certification / accreditation badges

Employers for CarersApprenticeships logoStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.Core principlesDisability confident committedStep into healthArmed Forces CovenantPride In Veterans

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jo Hughes
Job title
Senior Business Support Manager
Email address
[email protected]
Telephone number
01874 442007
Additional information
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