Job overview

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

An opportunity has arisen in the Integrated Autism and ADHD Service within Powys Teaching Health Board.

This is an exciting, busy and challenging time and we are looking for a dynamic and enthusiastic Administrator to work within the team, to act as the first point of contact for the service. The post holder will be expected to follow appropriate systems, policies and procedures whilst ensuring efficient and accurate recording of data. Excellent ICT/typing skills are paramount, and timely and skilled communication is essential to ensure service user experience is always satisfactory.

The post requires attention to detail, enthusiasm, a flexible approach and resilience to work in this high pace and developing service. The ability to communicate effectively and build rapport and effective relationships at all levels is essential.

Some ability to speak, read and/or write Welsh, or an eagerness to learn. 

Main duties of the job

The Administration Assistant will provide a comprehensive front 
desk/administrative support service to the department.

This will include;

Deal with and direct calls as necessary in a professional, courteous manner acting as an ambassador for the organisation in all aspects of communication. 

Acting as a first point of contact for the department.

Answering telephone calls, taking messages accurately.

Dealing with routine and specialist enquiries in a pleasant and helpful 
manner, communicating relevant information to the relevant 
departments/person, referring to others as appropriate.

Photocopying and word processing documents, letters, emails, minutes and reports when required.

Monitor, ordering and maintain adequate stock levels regularly.

Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc. 

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. 

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.