Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 070-AC094-0725
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Bronllys
- Town
- Bronllys, Brecon, Powys
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 17/07/2025 23:59
- Interview date
- 28/07/2025
Employer heading
Administrator - Integrated Autism & ADHD Service (IAAS)
Band 3
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
An opportunity has arisen in the Integrated Autism and ADHD Service within Powys Teaching Health Board.
This is an exciting, busy and challenging time and we are looking for a dynamic and enthusiastic Administrator to work within the team to act as a single point of receipt for all referrals (including self-referral). Expected to follow appropriate systems, policies and procedures whilst ensuring efficient and accurate recording of data. Excellent ICT/typing skills are paramount, and timely and skilled communication is essential to ensure service user experience is always satisfactory.
The post requires attention to detail, enthusiasm, flexibility and resilience to work with a developing forward-thinking service. The ability to communicate effectively and build rapport and effective relationships at all levels is essential.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Contribute and provide administrative support to the development of the IAAS which will include assessment and diagnostic developments, pre and post diagnostic support as well as transitional issues. The post holder will work with key partner agencies across Powys.
The role will encompass comprehensive and confidential administrative support for a newly developed multi-disciplinary service supporting individuals with neurological conditions and their families.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
Supporting all administrative needs of the IAAS. General clerical duties appropriate to the role to include reception, photocopying, ordering, reporting faults, filing, booking appointments, faxing, scanning, dealing with post.
Routine typing/audio typing of clinical correspondence.
Develop systems and templates to support and organise IAAS activity including scheduling of appointments.
Liaising with service users and families, General Practitioners (GPs) and other referrers plus multi-disciplinary professionals to provide integrated assessment, diagnosis, support, and care. Work in accordance with IAAS pathways and processes whilst adhering to PTHB polices and procedures at all times.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Advanced knowledge of MS Office based application inc Excel, Outlook, and Word
- Setting up new systems and procedures (electronic and manual)
Experience
Essential criteria
- Working in an administrative capacity
- Excellent communication and interpersonal skills, both verbally and in written form with amenable telephone manner
- Work on own initiative and as part of a team
Aptitude and Abilities
Essential criteria
- Proficient in organizing and prioritising own workload
- Confident to liaise with a range of colleagues at all levels, internal & external
Other
Essential criteria
- Able to work & travel across several PTHB sites as required
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Ceri Edwards
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01874 712424
- Additional information
Interviews will be held face to face at Erwood Ward, Bronllys Hospital.
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