Job overview

A unique and exciting opportunity has arisen for an exceptional individual to be appointed as a permanent Band 5 Member Support Administrator.

This role will suit a self-motivated individual who can work under their own initiative under general oversight and direction from the line manager, and display a high level of tact, diplomacy and emotional intelligence

This role will require collaborative working with a range of stakeholders internal and external, though primarily with REC officers and members and staff from Approval Operations.

The post-holder will be required to undertake significant levels of routine administrative procedures with a high level of attention to detail and accuracy.

Main duties of the job

The key duties as follows:

·     Receiving and managing sensitive and confidential personal information relating to applications for Research Ethics Committee membership and the payment of expenses to volunteer members.

·       Liaising with Research Ethics Committee officers, Health and Care Research Wales and Health Research Authority staff relating to interview panels.

·       Communicating with operations staff, volunteer members and officers in relation to booking travel, venues and catering as required.

·       Liaising with finance team, members and officers regarding expenses

·       Keeping a strong customer service focus at all times

·       Attention to detail in the preparation and booking of meeting rooms and events including setting up of VC equipment on behalf of office staff, volunteer members and external stakeholders

·       Experience in using all Microsoft packages to varying degrees and ability to learn new systems proficiently

Working for our organisation

This is a Health and Care Research Wales post, hosted by Powys Teaching Health Board.

Health and Care Research Wales is a networked organisation, supported by Welsh Government, which brings together a wide range of partners across the NHS in Wales, local authorities, universities, research institutions, third sector and others.

Health and Care Research Wales works in support of Welsh Government’s overarching goal which is to ensure that today’s research makes a difference to tomorrow’s care.

Its mission is to promote, support and provide collective oversight of health and social care research in Wales. Ensuring it is of the highest international scientific quality, is relevant to the needs and challenges of health and social care in Wales and makes a difference to policy and practice in ways that improve the lives of patients, people, and communities in Wales.