Job summary
- Main area
- Support Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Working to roster pattern, including occasional weekend duty)
- Job ref
- 070-EA010-0424
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Knighton hospital
- Town
- Knighton
- Salary
- £23,159 - £24,701 per annum
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Catering Supervisor - Support Services
Band 3
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Main duties of the job
We are looking to recruit on a permanent basis a Support Services Supervisor to support our Knighton Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.
The key responsibilities of this role will include: -
- Providing day to day management of all staff in the Domestic, Catering and Portering services
- Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures
- Conduct regular audits on hotel services ensuring compliance to policies and legal requirements
- Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements
- Deputise for the Support Services Coordinator as required
- Ensure equipment, resources, materials are ordered and available to maintain operating stock levels
- Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital
- We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
Ensure adequate staff cover is in place, at the agreed levels to meet the service
needs ensuring that staff rosters are fair and equitable collating and approving
Bank time-sheets; and all electronic systems are fully undated to ensure
accuracy.
Identify and escalate any unplanned staff shortage through leave absence,
sickness, or vacancy to a Manager as early as possible.
Authorise leave, identifying any absences and apply relevant policy and
procedure, in conjunction with HR support as required.
Deliver induction for new employees and provide mentorship and training for
the team to improve performance, and ensure all statutory and mandatory
training is completed.
Ensure all staff have Performance Development Reviews that have clear
objectives, expectations and to identify any additional support or training needs
required.
Plan and prepare schedules for all services to enable the controls and checks
via audit of services. Undertaking a programme of quality control to ensure
methods and equipment/materials used meet quality standards
Person specification
Qualifications
Essential criteria
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to work shifts, including weekends.
- Ability to travel to other hospital sites as required
Desirable criteria
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Ability to speak Welsh
Experience
Essential criteria
- minimum 2 years experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Hayley Cassell
- Job title
- Support Services coordinator
- Email address
- [email protected]
- Telephone number
- 07929781800
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