Job summary
- Main area
- Operations Directorate
- Grade
- Band 8a
- Contract
- 12 months (Fixed term for 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 070-AC063-0526
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- TBC
- Town
- TBC
- Salary
- £58,379 - £65,723 per annum
- Salary period
- Yearly
- Closing
- 01/07/2026 23:59
Employer heading
Business Manager - Community Services
Band 8a
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Job overview
Provide leadership, strategic and professional management combined with operational responsibility for the Directorate working with the Executive Director, Assistant Directors and Heads of Service in the development and delivery of the Directorate’s services. The Business Manager will provide a managerial focus for the Directorate in the development and provision of comprehensive, high quality, patient centred care services within the resources available.
Key functions of the post holder include:
• Operational management including the delivery of performance against targets.
• Planning and delivery of service strategy.
• Organisational development and the management of risk.
• Manage Directorate budget; ensuring plans are in place to meet service targets and deliver service improvement.
• Lead collaboration with all other Directorate and Corporate Services to make the best use of resource, ensure Value, and coordinate business and financial planning.
• The role will work autonomously, supporting the Director of Operations in the day-to-day delivery of performance, high level administration and assurance functions across the Director of Operations portfolio. This will include managing correspondence, calls and queries and ensuring appropriate communications channels across the department.
Main duties of the job
Management & Leadership
Communications & Relationships
Evaluation
Planning/Organisation/Performance
Policy & Service Development
Finance
Human Resources
Information
Research
Autonomy
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
Provide leadership and direction for the Directorate, ensuring clear communication and robust implementation of policy, objectives and agreed targets within the Community Services Group and external to other directorates (e.g., Facilities, Clinical Support Services and Corporate teams).
Maintain an open, proactive, and collaborative culture across the Directorate, supported by effective two-way communication systems and processes that promote awareness and contribute to high levels of staff satisfaction. Ensure the Health Board Values are lived within daily business.
Exercise judgment involving complex facts and figures and situations, which require the analysis, interpretation, and comparison of a range of options.
Responsibility for developing short-term strategic plans, in conjunction with the Director of Operations, for the Directorate and the creation of business plans to support service development. This will require close collaboration with other Directorates.
In conjunction with the Executive Director of Operations and Assistant Directors, assume lead responsibility across the Directorate and for coordination of all healthcare services provided in the Directorate for the development and improvement of patient care through service and workforce planning, identifying areas for investment and disinvestments, responding to and pre-empting both internal and external initiatives.
Ensure that the Directorate manages its expenditure (including recharges from other Directorates) within the income attributable to the Directorate.
Lead on staff change and consultation on complex issues i.e., ward, service change programmes
Produce complex reports and presentations based on a range of information from a variety of sources
Responsible for the directorate qualitative and quantitative audits to evaluate the impact of directorate and hospital services and relevant research to inform future service improvements.
Responsible for the day-to-day operational management and strategic development of all services within the post holder’s portfolio, balancing the need for proactive service development and strategic leadership against the reactive demand of operational responsibilities and stakeholders.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.
Person specification
Qualifications and Knowledge
Essential criteria
- Master’s degree or equivalent training and extensive relevant experience at senior management level
- Continuous management and personal development
- Extensive knowledge and experience of clinical and corporate governance, risk management and of continuous quality improvement with specific knowledge in the designated service area
- Knowledge of integrated service, workforce, and financial planning
- In depth understanding of the challenges facing the health service in Wales
- In depth knowledge of factors which influence the health-related behaviours of individuals and populations
Experience
Essential criteria
- Operating effectively at a strategic level within a health, commissioning or providing organisation
- Management and professional experience
- Service redesign and implementation
- Collaborating effectively with other statutory, Independent and Third Sector organisations to plan and deliver services
- Contract management at a senior level
- Evidence of leadership in service improvement and efficiency
- Building personal and professional credibility with Board, management and clinical teams and staff
Skills and Attributes
Essential criteria
- Skills in team building and motivating and developing staff
- Achieve targets and objectives within a challenging environment
- Skills in decision making
- Analyse and present information to a wide range of audiences
- Excellent interpersonal skills
- Communicate clearly and influentially, both verbally and in writing
- Negotiating skills
- Interpret guidance and legislation in relation to the role
- Organise own workload and that of the team to meet objectives and operate effectively
- Standard keyboard skills with a working knowledge of Microsoft Office software
- Resilient to achieve change within a challenging environment
- Flexible to encourage work with partner organisations and across boundaries
- Innovative
- Responsive to needs of the service and those of individual patients and families
- Constantly striving to seek improvement
- Encouraging staff in their development
Desirable criteria
- Some ability to speak, read and/or write Welsh, or an eagerness to learn
OTher
Essential criteria
- Able to travel within Powys and throughout the UK
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Donna Jones
- Job title
- Community Services Manager
- Email address
- [email protected]
- Telephone number
- 07754451738
- Additional information
David Farnsworth - Assistant Director, Community Services Group
07754 453770
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