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Job summary

Main area
Administrative/clerical
Grade
NHS AfC: Band 4
Contract
12 months (Fixed term contract as a result of colleague secondment for 12 months)
Hours
Full time - 37.5 hours per week (Hybrid working (2 days per week at home/3 days per week at WBS (or other) site.)
Job ref
120-AC004-0426
Employer
Welsh Blood Service
Employer type
NHS
Site
Welsh Blood Service
Town
Talbot Green, Pontyclun
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
16/04/2026 23:59

Employer heading

Welsh Blood Service logo

QA Systems Departmental Administrator

NHS AfC: Band 4

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.  

As a division of Velindre University NHS Trust, the Welsh Blood Service (WBS) is an amazing place to work and develop your career.  Our caring and motivated staff are designing, developing and delivering improvements, which will enable the WBS to strive towards its vision of working with our staff & the people of Wales to deliver an easy to use, safe and sustainable service for blood and stem cell donation. 

As a trusted healthcare provider, we work tirelessly to maintain the highest standards of quality, safety and donor experience.

 

We are currently embarking an ambitious 5 year strategy called “WBS Futures” where we have set out our vision for blood and transplant services in Wales for the next 5 years. It sets out where we are now, where we want to be in 2028 and the steps we will take to get there.

You can read more about our strategy here: www.welsh-blood.org.uk/welsh-blood-service-strategy-2023-2028

WBS is a committed equal opportunities employer.

Take a look at what we do. Our dedicated career pages can be found at https://welsh-blood.org.uk/careers/ 

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

 

Job overview

Lead and develop a comprehensive administration service to support the Head of Quality, Safety & Regulatory Compliance/Deputy Director  as appropriate in the organisation and planning of duties and workload, and support service delivery within the Welsh Blood Service.

Provide efficient and effective administrative support for QA Systems and senior staff within QA Systems, as and when required, to meet the exigencies of the service. Provide flexible support to the document management team where workload and deadlines require it.

This post is a fixed term/secondment for 12 months until 31st March 2027 due to secondment cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The role covers a number of aspects such as departmental planning, service improvement/financial management and financial controls, diary management, travel arrangements  - by way of example.

 

Working for our organisation

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services. 

Formed in 1994, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

At Velindre University NHS Trust we aim to foster a culture of discovery, collaboration, and continuous improvement.  We will achieve this by embedding research and innovation into everything we do, to deliver meaningful, measurable impact for our patients and communities.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/

Detailed job description and main responsibilities

Lead and develop a comprehensive administration service to support the Head of Quality, Safety & Regulatory Compliance/Deputy Director  as appropriate in the organisation and planning of duties and workload, and support service delivery within the Welsh Blood Service.

Provide efficient and effective administrative support for QA Systems and senior staff within QA Systems, as and when required, to meet the exigencies of the service. Provide flexible support to the document management team where workload and deadlines require it.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications & Knowledge

Essential criteria
  • HNC, NVQ level 4 or Diploma in Business Administration/related subject or Equivalent relevant experience.
Desirable criteria
  • Shorthand or minute-taking qualification.
  • Graduate in a Health, Science or legal subject.

Experience

Essential criteria
  • Demonstrable experience of working as a Personal Assistant for a senior or executive-level manager.
  • Familiarity with record-keeping and audit processes.
  • Experienced user of Microsoft Office software tools.
Desirable criteria
  • Experience of working within a highly regulated industry eg. Health, Engineering, Law, Financial Services.
  • Use of electronic Quality Management and/or Document management systems.

Skills & Attributes

Essential criteria
  • Able to work unsupervised and demonstrate initiative whilst balancing tasks and priorities for self and others.
  • Work as team member and foster good working relationships with staff at all levels and across all departments. Touch-Typing skills (minimum 40wpm)
  • Formal minute-taking skills.
  • Strong organisational skills.
  • Time management and ability to prioritise.
  • Excellent communication skills – verbal and written.
  • Observe discretion and confidentiality.
  • Ability to work and deliver to deadlines.
  • Good knowledge of Microsoft Office suite.
Desirable criteria
  • Level 1 Welsh Language skills.
  • Auditing knowledge.
  • Microsoft project/access/excel.

Employer certification / accreditation badges

Apprenticeships logoAge positiveDisability confident leaderInvestors in People: GoldImproving working livesStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Core principlesDisability Confident Leader - Welsh

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Mr Peter Richardson
Job title
Head of Quality and Safety, Deputy Director
Email address
[email protected]
Telephone number
01443 622129
Additional information

In the event that Mr Richardson is not available, please contact:

[email protected] (Interim Deputy Head of Quality Assurance&Regulatory Compliance - Quality Assurance)

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