Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 825-8152851-CORP-A
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Ludlow Hospital
- Town
- Ludlow
- Salary
- £25,760 - £27,476 per annum/pro rata
- Salary period
- Yearly
- Closing
- 13/09/2026 23:59
Employer heading
Temporary Staffing Co-ordinator
NHS AfC: Band 3
We recognise that applicants may use Artificial Intelligence (AI) tools to help build their application. However, all information provided must be an accurate reflection of your skills, knowledge, qualifications and experience. Candidates should be prepared to discuss and evidence the content of their application during the recruitment process.
Job overview
Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
We are looking to recruit a Temporary Staffing Co-ordinator where you'll play a vital role in helping our services deliver outstanding patient care. In this fast-paced and rewarding role, you'll coordinate temporary staffing requests, match workers to shifts, build positive relationships with staff and managers, and ensure staffing needs are met efficiently across the Trust 7 days a week, 365 days of the year.
We're looking for an organised, proactive and customer-focused individual with excellent communication and IT skills who enjoys problem-solving, working with people, and making a real difference behind the scenes. If you thrive in a busy environment and take pride in delivering a high-quality service, please apply.
This is a permanent contract of 21.5 hours per week based at Ludlow Community Hospital, Gravel Hill, Ludlow SY8 1QX. This will include working weekends and bank holidays on a rota basis.
Main duties of the job
To lead the Temporary Staffing team with the objective of providing a comprehensive high quality temporary staffing and advisory service to all users of Temporary Staffing service.
To fill all shifts with temporary workers, in accordance with the requirements of the request, sourcing cover using the Temporary Worker register.
To process bookings, receive by email, telephone or entered on the Roster system in an accurate and timely manner in relation to the nature of the request.
To liaise with managers, wards, teams and departments to identify cover required and to keep them informed of the progress made.
To proactively identify solutions and suggest alternatives to managers when temporary cover is not available for the shift requested.
Regularly engage with temporary workers to obtain availability, develop relationships and address queries and to encourage greater uptake of temporary shifts by individuals.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please find attached the Job description and Person Specification for more details regarding this role.
Person specification
Qualifications
Essential criteria
- Educated to at least GCSE level or equivalent experience.
- ECDL qualification or equivalent experience.
Experience
Essential criteria
- Considerable experience of processing high volumes of bookings onto a Rostering system or equivalent.
- Considerable experience of using a variety of software packages commonly used within an office environment.
- Experience of accurate data input and working with a high attention to detail.
- Experience of using and working knowledge of electronic rostering systems.
Knowledge
Essential criteria
- Good working knowledge of excel to be able to create and manipulate data.
- Understanding of NHS temporary staffing processes and procedures.
- Good interpersonal skills with the ability to work closely and effectively with staff at all levels of the organisation.
- Able to appropriately update and inform managers and workers in accordance with the temporary staffing processes and procedures.
- Ability to scan, copy and complete general administrative tasks to an accurate and consistently high standard.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Claire Conway
- Job title
- Temporary Staffing Team Lead
- Email address
- [email protected]
- Telephone number
- 01584 666069
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