Job overview

We are looking for an Administrative Assistant for our busy Community Paediatric Support Admin Team .  The successful candidate will provide an efficient, effective, streamlined and high-quality clerical service supporting Consultant Paediatricians, Associate Specialists, Nurse Consultant, Trainee Doctors and Nursery Nurses.  Therefore, experience of dealing with a wide range of people both on the telephone and in person is important.

The main role of the successful candidate will be making clinic appointments, sending out appointment letters and data entry onto inhouse computer system.  In addition, there will be a requirement to assist in routine office procedures including sending, photocopying of documentation, general clerical work, telephone reception cover and receipt and distribution of post.

Candidates will hold RSA/OCR Stage II word processing/typing or equivalent and Business Administration Level 2 or experience in a clerical role.  They should have excellent telephone, interpersonal and communication skills and be computer literate with good keyboard skills and the ability to prioritise and organise work whilst dealing with frequent interruptions.

Main duties of the job

The aim of the Community Paediatric Administration Team is to provide high quality administrative service, supporting health professionals and Local Authority partners in delivering a quality service to the children and families. 

The service supports Community Paediatric Clinics, the Children in Care function, Special Educational Needs and Disability function.

The post holder will be expected to ensure that all clerical functions are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.