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Job summary

Main area
Admin and Clerical
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (part time hours may be considered.)
Job ref
223-CPA-281
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£25,147 - £27,596 per annum/pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

PA to Head of Cancer Services, Lead Cancer Nurse and Cancer Services

NHS AfC: Band 4

Job overview

We are looking to recruit a highly organised, enthusiastic and approachable individual with excellent communication skills (both written and verbal) into the role of Personal Assistant to join our busy but very friendly Cancer Services team based at The Royal Shrewsbury Hospital.

The successful applicant will provide a high quality, comprehensive, personal secretarial and administrative service to the Head of Cancer Services and Lead Cancer Nurse and the Cancer Services department liaising with various levels of personnel including operational staff, managers and senior clinicians.

The successful candidate will be expected to work accurately under pressure with the ability to manage and prioritise their own workload, provide and receive complex, sensitive or contentious information which may require tact, diplomacy and persuasive skills.

The ability to produce agenda's, take accurate formal minutes, track actions with action plans and ensure documentation is updated, is essential to this role.

Main duties of the job

Duties include, but are not limited to:

  • Act as the first point of contact for the Cancer Services department.
  • Dealing with telephone enquiries, taking messages and escalating as necessary.
  • Diary/email management.
  • Organisation and minute taking of meetings.
  • Management of Office systems.
  • Preparation and maintenance of workforce documentation
  • Preparation, typing and distribution of correspondence, reports and ad  hoc papers.
  • Co-ordination of recruitment processes on behalf of Cancer Services.
  • Regular use of Outlook, all Microsoft packages, Oracle, Health Roster, MS Teams & TRACS (experience of these would be advantageous)
  • Dealing with issues of confidential and sensitive nature.
  • Exposure to patient information that can be of an upsetting nature
  • Management of the booking calendar for Cancer Services MDT room.
  • Plan and co-ordinate Employee-led appraisals on behalf of the Cancer Services management in line with Trust policy.
  • Co-ordination of recruitment processes on behalf of Cancer Services.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust can offer you a great opportunity to work within supportive friendly teams, with excellent professional NHS job development opportunities.

 The Trust has a vision for the future that puts the patient at the heart of everything we do and is guided by a set of values about which we care deeply, and the Cancer Services Department is seeking to recruit a Personal Assistant who exemplifies the values to join our team.

 The successful applicant will be joining the Cancer Services team based at The Royal Shrewsbury Hospital. As a department we work closely with the Clinical teams throughout the trust. We promote a friendly, approachable and supportive team atmosphere to deliver a high standard service.

 SaTH offers great benefits which include:

  • Generous Annual Leave Entitlement
  • Access to NHS Discounts
  • Flexible Working
  • Access to NHS Pension Scheme
  • Salary Sacrifice Scheme

Detailed job description and main responsibilities

For full duties and responsibilities, please refer to the attached document entitled Job Description.

Person specification

Education and Training

Essential criteria
  • NVQ 3 Business Administration or equivalent qualification/experience
  • RSA / OCR Typing Qualification
  • Microsoft Office Packages

Experience and knowledge

Essential criteria
  • Experience of providing secretarial support to a manager
  • Experience of producing agendas, minute taking, tracking actions, diary management
  • Experience of team/workforce supervision
  • Experience of a successful management of (a number of) projects
  • • Knowledge of full range of secretarial policies and procedures
Desirable criteria
  • Experience of working in Cancer Services or a hospital setting.
  • Experience of using relevant bespoke Health or Trust IT products such as e-Rostering software and ESR.

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Greenwood
Job title
Head of Cancer Services and Lead Cancer Nurse
Email address
[email protected]
Telephone number
01743 261000
Additional information

Please call or email Jessica Greenwood for further information on Ext. 3449.

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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