Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 825-8109876-OPS-A
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Public Health Nursing Services
- Town
- Telford
- Salary
- £25,272 per annum/pro rata
- Salary period
- Yearly
- Closing
- 17/08/2026 08:00
Employer heading
0-19 HCP Administrator
NHS AfC: Band 2
We recognise that applicants may use Artificial Intelligence (AI) tools to help build their application. However, all information provided must be an accurate reflection of your skills, knowledge, qualifications and experience. Candidates should be prepared to discuss and evidence the content of their application during the recruitment process.
Job overview
The purpose of this post is to provide efficient and effective administration support to the Public Health Nursing Team. The post holder will be expected to ensure that all clerical functions are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.
Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
Main duties of the job
- To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.
- To provide a "first" point of contact for some queries into the health team. This can be via telephone, electronic media and in person. Queries can be from parents, relatives, other organisations, general public and staff. This may involve dealing with anxious or upset family members.
- To take responsibility for keeping up to date and reviewing your personal development needs and objectives on a regular basis including participating in reviews with your manager on at least a 12 monthly basis.
- Behaves consistently with the values and beliefs of the organisation and promotes these on a day to day basis.
- Maintains emotional resilience and maturity with the occasional exposure to distressing or emotional circumstances.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for further information on the role.
Please note this vacancy may close early if a high volume of applications are received, we encourage you to apply early to avoid disappointment.
Person specification
Training and Qualifications
Essential criteria
- Good knowledge of medical terminology.
- RSA Stage III Word Processing/Typing qualification or ability to demonstrate equivalent standard and experience.
- ECDL or equivalent qualification or experience.
- Able to demonstrate a good level of English language and grammar commensurate with composing own letter/reports & ability to correct other correspondence as necessary.
Experience
Essential criteria
- Previous experience of working within a clerical/admin role.
- Evidence of working with Microsoft.
- Experience of data entering.
Knowledge and Skills
Essential criteria
- Good communication skills at all levels.
Other
Essential criteria
- Able to meet the travel requirements of the post.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Catherine Boden
- Job title
- Administration Coordinator and DPLO
- Email address
- [email protected]
- Telephone number
- 07805734042
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