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Job summary

Main area
Radiology
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
223-RSO-147
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
Princess Royal Hospital
Town
Telford
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
23/02/2026 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Radiology Systems Officer

NHS AfC: Band 4

Job overview

As a member of the Radiology Systems Team this role will support the Radiology and Imaging Departments and wider trust in maintaining Radiology systems to ensure continuity of service, resolution of technical issues.

The post is based at The Princess Royal Hospital in Telford, however the post-holder will be required to cover work at Royal  Shrewsbury Hospital  on a regular basis and be willing to travel to other hospital sites within Shropshire as required.

Available posts:

1 Full time position 37.5 hours

1 Part time positions 30 hours 

Main duties of the job

The post-holder is responsible for supporting the IT systems used within the Radiology Departments. Duties include:

  • Troubleshooting issues relating to Radiology software / hardware.
  • Assisting in projects within the Imaging Departments.
  • Providing 1st line support for issues relating to Radiology IT systems and data held within systems. 
  • Supporting the department managers in ensuring that all Radiology data entered into IT systems is correct and inline with RCR standards. 
  • Working with internal and external departments to ensure systems are working as expected.

Working for our organisation

We boast a state of the art imaging department with Agfa Enterprise Imaging (PACS), Magentus CRIS (RIS) and various additional imaging systems.

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique.

We are committed to providing the best possible diagnostic facilities and high-quality clinical care in a clean, supportive environment where patients are treated effectively with respect and dignity.

The Shrewsbury and Telford Hospital NHS Trust continues to work with our partners in health and social care in Shropshire, Telford and Wrekin and mid Wales to develop patient-focused services that meet the needs of our communities.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential criteria
  • Minimum of 5 GCSE's or equivalent (including Maths and English).
  • Information Governance training
  • Confidentiality training
Desirable criteria
  • NVQ Level 3 in Office Administration/IT.

Experience

Essential criteria
  • Comprehensive office experience within a healthcare environment
  • Experienced user of Trust IT systems.

Skills/ knowledge

Essential criteria
  • Excellent communication skills - able to communicate with all members of the multi-disciplinary team, patients, GPs, carers - both verbally and in writing.
  • Effective negotiating skills in dealing with all members of the multi-disciplinary team.
Desirable criteria
  • Strong interpersonal skills and ability to liaise confidently at all levels.

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniel Jenkins
Job title
Radiology Systems Manager
Email address
[email protected]
Telephone number
01743 261000
Additional information

01743 261000, ext 4651 

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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