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Job summary

Main area
Administration
Grade
Band 4
Contract
18 months (Fixed Term 18 months)
Hours
Part time - 30 hours per week (Monday to Friday 6 hrs per day between 8am-3pm (to be discussed at interview))
Job ref
342-EFM13-0226
Employer
Avon and Wiltshire Mental Health Partnership NHS Trust
Employer type
NHS
Site
Bath NHS House
Town
Bath
Salary
£27,485 - £30,162 per annum, pro rata, pay award pending
Salary period
Yearly
Closing
08/03/2026 23:59

Employer heading

Avon and Wiltshire Mental Health Partnership NHS Trust logo

Band 4 Site Co-ordinator - Bath and North East Somerset

Band 4


Job overview

We are looking for an enthusiastic, well motivated, experienced person for the role of Site Co-ordinator in Bath and North East Somerset.  You will lead an established team of receptionists, over a number of local sites. The applicant will need to be  flexible and adaptable, and able to travel between the sites as required.  Travel expenses are paid.  Main base is Bath NHS House, Bath. 

The post holder will need to be an excellent team player, they will be expected to organise cover for receptions or even provide reception cover themselves if the need arises to main the service.

Although not an exhaustive list the role will also involve:

Resource management and reporting, assisting in H&S risk assessments and assisting the Facilities Manager with the running of the sites. 

Liaison at local level with FM managed contractors and providers with building/site based leads.

Front of house reception cover involving face to face contact with visitors and service users.  Dealing with telephone enquiries and operating an electronic room booking system, and providing activity reports to the Facilities Manager when required.  Managing / providing cashier services dealing directly with service users and staff.         

·        This is a 30 hours per week part-time position. 6 hours per day Monday to Friday. The 6 hours  must be between 8am-3pm, working days to be negotiated at interview. Flexibility on start/finish times to meet the needs of the service on occasion is required. 

Main duties of the job

To provide supervision of a team of receptionists and administrative support to 3 sites.

  • Administration of the staff roster for sign off by the Facilities Manager.
  • Diary management.
  • Responsible for the day to day site coordination of staff/visitors/contractors.
  • Assisting with site contractors including site inductions and keeping track of status of works and any issues, in liaison with other facilities staff.
  • Provision of cashier services.
  • Provision of reports e.g. Room bookings analysis etc.
  • H&S risk assessments.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.  

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, not exhaustive but including:

Facilities staff, clinical teams on sites, service users and carers, contractors e.g. grounds, pest control, waste, building works etc
Other Trust staff and teams eg payroll.

Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. 

Interpret and advise on data and office management functions and implement relevant procedures.

Consider line management issues and decide on a course of action to be taken.

Day to Day line management:
• Carry out supervision sessions on a monthly basis.
• Undertake appraisals.
• Provide immediate guidance and assistance in problem solving.
• Agree/monitor absences in regard to Annual leave, flexi time, sickness.
• Workload management.

•Follow all AWP Policies including HR .

Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for meetings and projects etc. and for outstanding work that has been requested by a certain deadline.

Set up and manage effective office management/filing systems to support the service delivery.

Person specification

Education

Essential criteria
  • 5 GCSEs at Grade C or above including Maths and English, or equivalent qualification, or proven relevant work experience
Desirable criteria
  • Facilities, Business, or Administration specific qualification e.g. A-Level, Level 2/3+ NVQ/T-Level

Experience and Knowledge

Essential criteria
  • Experience in relevant similar environment, knowledge of systems, admin and secretarial

Experience and Knowledge

Essential criteria
  • Line management and supervisory experience
Desirable criteria
  • Previous site management experience in an NHS / office environment.

Skills

Essential criteria
  • Proficient in the use of Microsoft Office systems, including MS Word, MS Outlook, MS PowerPoint and MS Excel

Experience

Essential criteria
  • Reviewing and completing H&S risk assessments

Experience

Essential criteria
  • Knowledge of petty cash systems

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareMindful employer.  Being positive about mental health.Disability confident employerInclusive Top 50 LogoThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Armed Forces CovenantInclusive Top 50 UK Employers Ranking at 26th logo this yearOnvero (formerly enei) Siler Standard Award for 2024 /2025, known as TIDE

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nickey Worlock
Job title
Facilities Manager
Email address
[email protected]
Telephone number
07785521139
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