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Job summary

Main area
Register Mental Health Nurse or allied health and social care professional
Grade
Band 7
Contract
Permanent: Substantive
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
342-BR093-0424
Employer
Avon and Wiltshire Mental Health Partnership NHS Trust
Employer type
NHS
Site
Callington Road Hospital
Town
Bristol
Salary
£43,742 - £50,056 per annum
Salary period
Yearly
Closing
07/05/2024 23:59

Employer heading

Avon and Wiltshire Mental Health Partnership NHS Trust logo

Band 7 Senior Practitioner - Bristol (Single point of Access) - Triage

Band 7


Job overview

Come, work as a Senior Practitioner within Bristol Triage and forefront the change of mental health services!

The successful candidate will lead and inspire to deliver a high quality and effective access services for Service Users, Carers, Stakeholders and Partners. Working in partnership with the Team Manager, the post-holder will ensure excellent operational and clinical standards are maintained within the team. 

Incorporating the Community Mental Health Framework, Triage are in prime position to collaborate in right first time, localised care, which draws on an integrated programme vision.  

We are looking for an experienced practitioner to clinically lead and support the team in its innovation of clinical excellence.

Main duties of the job

As Senior Practitioner you will ensure all aspects of the team’s functioning are well lead with overall responsibility for managing referrals into the service.

You will support Team manager and senior practitioners in their role of promoting high quality care delivery, along with many other aspects of managing team and client needs whilst representing AWP values.

Applicants will be expected to demonstrate a high level of decision making skills and to be able to work  independently.

Being an inspirational leader, practicing and sharing excellent clinical practice while also motivating others to deliver a high quality service. You will also provide formal supervision and informal day to day guidance for team members.

Balancing competing demands across the range of key result areas, keeping the needs of service user and carers at the heart of service delivery.

Challenging operational issues effectively to ensure that service users receive the most appropriate support in their journey.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.  

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

To lead and inspire the team to deliver a high quality and effective triage and assessment for service users  and carers. 

To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent escalation of illness.

To undertake and support the specialist ongoing assessment of physiological and/or psychological functioning for service users with the most complex and health and wellbeing needs. 

To be responsible for, both individually and within the team, the development and pathway delivery using appropriate frameworks in line with evidence–based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required. 

Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users.

To lead, in partnership with the team manager, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes. 

To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public. 

In collaboration with service users and carers, when necessary to be responsible, across the service for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate. 

To develop and maintain, good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care, General Practice,  Intensive services, day services, voluntary sector and with nominated carers/advocates. 

Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolving difficult or complex issues for the benefit of service users/carer and the service. 

To represent the organisation in a range of settings, presenting, facilitating or explaining as appropriate and dealing with any questions or difficulties as they arise 

To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans. 

To support the team manager in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carer receive the appropriate level of service. 

To lead and promote a whole team approach within the service to ensure a shared ownership of the team caseload 

To be responsible for regularly monitoring and evaluating treatment programmes for service users and carers, making appropriate clinical/practice decision in regard to ongoing needs, and offering supervision to others. 

To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information. 

Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal. 

To provide a leadership role within the team, in the absence of the Team manager, providing cover for the manager and colleagues as required. 

To work with the Team Manager to ensure the continuing improvements to the service in line with organisational goals. 

To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards. 

Report and record within agreed timeframes, all activity relating to information reporting and performance requirements. 

To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy. 

Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal. 

To adhere to professional codes of conduct ensuring required skills and competencies required are maintained. 

Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required. 

Work with the Team Manager to develop a culture that promotes equality and values diversity. 

Lead, practices which enable effective team working. 

To participate in on call rotas as required. 

To participate in local arrangements in order to ensure consistent care to service users across the local geography. 

Person specification

Professional Registration and training

Essential criteria
  • Registered Mental Nurse (RMN), Social Work qualification (CSS, CQSW or DipSW), Occupational Therapy, Psychology, Art Therapist, Dietician, Physiotherapist or Speech and Language Therapist qualification
Desirable criteria
  • Additional management training

Experience

Essential criteria
  • Substantial post-registration experience gained working in front-line services, undertaking assessments and delivering therapeutic interventions including in the most complex clinical cases
  • Experience of providing clinical supervision to colleagues at independent practitioner level, ensuring complex interventions are delivered safely
  • Ability to prioritise, particularly when working under pressure
  • Substantial experience of caring for service users in community settings.
Desirable criteria
  • Ability to demonstrate experience working in community mental health

Knowledge

Essential criteria
  • Able to articulate an advanced and detailed understanding of the relevant legal frameworks/legislation including CPA process, Mental Health Act , Mental Capacity Act, and Safeguarding, in order to lead and manage others
Desirable criteria
  • Experience and/or understanding of Evidenced based therapeutic interventions

Employer certification / accreditation badges

The Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Positive about disabled peopleThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Mindful employer.  Being positive about mental health.Disability confident employerInclusive Top 50 LogoThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Armed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bernie Osborne
Job title
Service Manager
Email address
[email protected]
Telephone number
07542322237
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