Job summary
- Main area
- Research and Development
- Grade
- Band 4
- Contract
- 12 months (This is a fixed term post to cover maternity leave.)
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 342-CS074-0825
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Research & Development Office, Fromeside
- Town
- Bristol
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 27/08/2025 23:59
Employer heading

Band 4 Research Support Officer-Bristol
Band 4
Job overview
An exciting opportunity has arisen within AWP Research & Development (R&D). We are looking to recruit a Research Support Officer to provide administrative support to the R&D Department and have a key role in portfolio database reporting. We are looking for someone that shares our passion for making research opportunities accessible to all those that can take part.
You will join the R&D department in AWP who are undertaking ground-breaking mental health and dementia research.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users. This post is open to applicants looking to work for a minimum of 30 hours per week up to 37.5 hours per week. This is a fixed-term post for maternity cover. This role is hybrid and requires some in person office support.
Please note this advert is capped and is likely to close early before the deadline, so please ensure you submit your applications as soon as possible.
Interviews will take place in person at Research & Development Office, Fromeside, Blackberry Hill Hospital, Bristol, BS16 1EG.
Main duties of the job
The post holder will be a key member of the Research & Development (R&D) Department and will be expected to:
- Assist in the R&D Department to conduct, develop, and provide support for research and development across the trust.
- Assist the R&D Project Support Officer by providing general administrative support, data entry and record keeping for any R&D projects as suitability delegated.
- Assist members of the Research and Development department by providing administrative support for department activities.
- Develop and implement new systems and processes as required.
For a full list of duties and responsibilities please see attached job description.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
Provide administrative support to the department:
- To assist in the representation of R&D in a trust-wide capacity.
- To assist in the maintenance of the current portfolio of projects within R&D.
- To assist in increasing the engagement with staff about research.
- To assist with R&D projects and initiatives.
- Uses a range of office software, including email, spreadsheets and databases, Microsoft Office software and online meeting packages.
- Use a range of office software, including email, spreadsheets and databases, Microsoft Office software and online meeting packages.
- Implementation and promoting the R&D and Trust Equality, Diversity and Inclusion policy and agenda.
- Ensure accurate entry of data to research databases and using this data to pull crucial reports for the team. Contribute to the production of high quality evidence.
- To assist the R&D Leadership team to support initiatives and projects within the department.
- Provide administrative support to projects and conduct any administrative tasks in the department required by the needs of projects in the R&D Department.
- Day to day administration management of the R&D Department, including minute taking, maintaining supplies of stationary and equipment, organising meetings, diary management of the management team and financial administration.
- To ensure that systems are in place for the gathering of performance monitoring information.
- To ensure secretarial cover is adequate to continue delivering the service and maintain an awareness of whole department activities.
- To collate information in order to monitor achievement of targets, proactively chasing gaps in data provision and providing statistics and reports through identified reporting lines.
- Receiving callers and visitors to the service, both by telephone and in person, directing people as appropriate.
- Prepare research information highlighting agreed targets to assist with the smooth running of the department.
- To liaise with other departments and parts of the organisation, following up information and gathering data as needed.
- To undertake continuing professional development and supervision.
- Plan and organise own time and workload activity with prioritisation, use initiative and be able to work independently.
- Maintain patient confidentiality at all times.
- To carry out surveys and audits as necessary to own work.
- Maintain adequate records and ensure all relevant information is documented for projects.
- Support reports as required for the needs of projects.
- Provide administrative activities as required for the department in relation to project finance, as required.
- Assist the team to close down, monitoring and audit of projects.
- Maintain and develop skillsets through CPD.
- Support project activities as part of the extended clinical care team, as the service requires.
- Any other responsibilities as required by the role.
Other Duties
The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and would not of themselves justify the re-evaluation of a post. In cases, however, where a permanent and substantial change in the duties and responsibilities of a post occurs, consistent with a higher level of responsibility, then the post would be eligible for re-evaluation.
For a full list of duties and responsibilities please see attached job description.
Person specification
Education and Qualification
Essential criteria
- A good standard of English to O level/GCSE or equivalent RSA/OCR level III or equivalent knowledge and skills
Experience and Knowledge
Essential criteria
- Experience of general administrative duties, including producing and providing reports, minute taking, diary management and financial administration
Desirable criteria
- NHS clinical research experience
Skills and Abilities
Essential criteria
- Ability to demonstrate excellent written and verbal communication skills, including overcome barriers to communication
- IT skills related to data handling and analysis
Personal skills
Essential criteria
- Ability to be flexible and adaptable to rapidly changing situations and/or tasks
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Hazel Frost
- Job title
- Business Manager
- Email address
- [email protected]
- Additional information
Please contact Hazel Frost at [email protected] if you would like further information regarding this role after reviewing the job description and person specification.
List jobs with Avon and Wiltshire Mental Health Partnership NHS Trust in Administrative Services or all sectors