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Job summary

Main area
Neonatology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
190-0744-DIR-S
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Sheffield Teaching Hospitals
Town
Broomhall, Sheffield
Salary
£24,937 - £26,598 pa/pro rata for part time staff
Salary period
Yearly
Closing
31/08/2025 23:59

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Departmental Secretary (Neonatology)

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen to join our Neonatology Department at the Jessop Wing as a Departmental Secretary. In this key role, you will provide high-quality secretarial and administrative support to a number of consultants, acting as their main point of contact and ensuring the smooth running of their schedules and clinical administration.

We are seeking an organised, adaptable professional with strong communication skills, excellent attention to detail, and the ability to prioritise in a busy environment. Experience in a healthcare setting and familiarity with hospital IT systems would be an advantage.

Main duties of the job

You will be responsible for preparing clinics, managing diaries, typing clinical and general correspondence, and maintaining accurate patient records. The role also involves liaising with patients, carers, healthcare professionals, and colleagues across the Trust to support seamless care. No two days are the same and your work will span from organising meetings to supporting clinical processes, all contributing to excellent patient outcomes.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential criteria
  • 5 GCSE’s or more including Maths and English) at grade C/4 or above (or equivalent demonstrable experience)
  • OCR/RSA Stage III typewriting/word processing qualification or equivalent demonstrable experience
Desirable criteria
  • Medical word processing qualification
  • NVQ II Administration

Experience

Essential criteria
  • Relevant secretarial experience
  • Relevant experience of audio and copy typing
  • Experience of database and spreadsheet management
  • Experience of providing phone-based customer service to the public
  • Experience of using administrative systems
  • Excellent computer skills including standard office packages and e-mail
  • Experience of working effectively with colleagues from a range of disciplines and levels of seniority
  • Experience of exercising initiative and demonstrating innovative approaches within overall delegated responsibility and parameters
  • Determination and resilience in meeting objectives and deadlines.
  • Experience of maintaining a fast pace of work
Desirable criteria
  • Experience in using an Electronic Patient Record System (e.g. Connect)
  • Typing and circulating minutes
  • Knowledge of medical terminology
  • Experience of database and spreadsheet management
  • Diary management (electronic and paper versions)
  • Previous experience of working within neonatal or paediatric environment

Further training

Essential criteria
  • A willingness to undertake training as required to deliver the duties of the post
Desirable criteria
  • Proof of continuous self-development

Special Skills / Aptitudes

Essential criteria
  • Excellent communication skills both written and verbal
  • Excellent organisational skills with a methodical and flexible approach
  • Ability to work as part of a multi-disciplinary team
  • Proactive and selfmotivated attitude
  • Evidence of ability to prioritise own workloads
  • Excellent attention to detail
  • Ability to work under limited supervision
  • Flexible to meet the needs of the service
  • Clear understanding of patient confidentiality

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dawn Grayson
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
0114 226 8382
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