Job summary
- Main area
- Communications and Events Assistant
- Grade
- £23,521
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 6295081
- Employer
- Primary Care Doncaster Ltd
- Employer type
- Private Sector
- Site
- PCD Head Office
- Town
- Doncaster
- Salary
- £23,521 per annum
- Salary period
- Yearly
- Closing
- 24/05/2024 23:59
- Interview date
- 07/06/2024
Employer heading
Communications and Events Assistant
£23,521
Job overview
The purpose of the role is to provide efficient, effective and flexible high quality training packages to general practices in Doncaster, and implement effective communications and engagement techniques to support Primary Care Doncaster in its ambition to be a transparent organisation, committed to continuous learning. Working closely with all members of the team, you will be expected to:
· support delivery of Primary Care Doncaster’s (PCD) workforce, education and training strategies
· ensure efficient communication and engagement with patients, public and PCD stakeholders
· support the PCD workforce strategy agenda
Main duties of the job
Under direction of the Communications and Events Officer, the Communications and Events assistant will:
Support the PCD Communications and Events Officer and the PCD Senior Leadership Team to ensure the key benefits of PCD, it’s aims, vision and strategy are made clear and transparent.
Support implementation of any new training programmes and PCD events as required
Support the development, implementation, and promotion of company image and branding.
Act as point of contact for matters relating to communication, events, training and PCD's digital and public presence.
Working for our organisation
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the Borough and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.
PCD are an equal opportunities employer.
Detailed job description and main responsibilities
Training, Education and Workforce
Co-ordinate and manage the monthly GP, Nurse and non-clinical TARGET sessions
Source and book venues, key note speakers and all necessary resources as required for sessions and events. Including on the day trouble shooting as necessary
Monitor session and event attendance including supply of certificates, dealing with attendance queries, publishing session and event details
Support the co-ordination, role out and implementation of workforce, wellbeing and resilience tools and programmes
Support the development and maintenance of the PCD Local Staff Network
Support integration of SY Training and Workforce Hub programmes
Support implementation of any new training programmes and PCD events as required
Communication and Engagement
Support the development, implementation, and promotion of company image and branding including coordinating merchandise
Drafting, editing and publishing content through PCD’s digital communication channels, including its Website and social media feeds
Create and support planning of multi-media communications materials
Day to day management of the PCD social media and website presence including driving and responding to engagement
Support the compilation and production of the regular newsletters and bulletins (at an agreed frequency) for distribution to the PCD member practices and stakeholders
Support member practices with their communications and engagement functions and any ongoing actions or follow up activities/support
Support the running of surveys, Annual General meetings (AGM) or stakeholder and shareholder events and engagement activities as directed
· Ongoing maintenance of the communications calendar
Support development of brand materials, including patient literature where appropriate to support delivery of PCD’s clinical services
Draft media and stakeholder briefings and press releases ensuring senior approval before publishing
Support the development, promotion and organisation of PCD Primary Care Network (PCN) events
Communicate national and local opportunities and facilitate general practice involvement
Coordination of fundraising activities
Project Support and Matrix Working
Build and maintain good working relationships with PCD Team members, commissioners, GP member practices and SY Health and Social Care partners
Support the PCD Strategies and Assurance and Performance Framework reporting as guided by the PCD Communications and Events Officer and Senior Leadership Team
Support with the development of effective and regular communications regarding the PCD patient service offer
Support PCD to maintain and improve CQC compliance including assistance of embedding CQC related policy and regulation as a high priority in day-to-day service delivery
Support implementation and mobilisation of new and existing PCD services working in collaboration with other PCD Team members and partner organisations as required
Person specification
Qualifications
Essential criteria
- Experience in relevant subject and/or equivalent experience of working at this level of seniority, in relevant job role
Desirable criteria
- Chartered Institute of Marketing (CIM) accredited qualification
Experience
Essential criteria
- Experience of working under own direction
- Experience in previous communications and engagement organisation/role
- Evidence of experience in wide range of administrative systems and software programmes
- Evidence working successfully to tight and changing timescales
Desirable criteria
- Previous experience in NHS/Primary Care/Local Authority role
- Knowledge of social media and website optimisation including use of paid marketing tools e.g. Hootsuite, Mail Chimp and Word Press
- Experience in coordinating training programmes and events
Skills
Essential criteria
- Experience of planning and organising meetings/agendas
- Evidence of working with IT systems
- Ability to support collation of data
- Excellent verbal and written skills
- Ability to provide and receive complex information
- Excellent interpersonal skills
Desirable criteria
- Ability to manage media channels including website and social media
- Web developer skills or qualifications
Attitudes
Essential criteria
- Able to work on own initiative, organising and prioritising own workload to set deadlines
- Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
- Demonstrable ability to show kindness and compassion
- Demonstrate ability to reflect and learn from situations
- Identifies difficulties as challenges and works with others to identify solutions
- Demonstrates co-operative team working and awareness of the roles of other professionals
- An ability to maintain confidentiality and trust
- Good time keeping
- Flexible approach to work
- “Can do” attitude, able to maintain positivity
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- HR Team
- Job title
- HR Team
- Email address
- [email protected]
List jobs with Primary Care Doncaster Ltd in Allied Health Professions or all sectors