Job summary
- Main area
- Primary Care
- Grade
- £24,939
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 6334850
- Employer
- Primary Care Doncaster Ltd
- Employer type
- Private Sector
- Site
- North PCN
- Town
- Doncaster
- Salary
- £24,939 per annum
- Salary period
- Yearly
- Closing
- 27/06/2024 23:59
Employer heading
Care Coordinator - North PCN
£24,939
Job overview
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.
We are recruiting Care Coordinators to join our team!
This role will be working in the North Primary Care Network.
This is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Primary Care Networks.
Main duties of the job
The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.
The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the Primary Care Networks, within various practices in Doncaster to undertake duties including;
Help and support the multi-disciplinary team (MDT) meetings and patient case management
Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission
Help people manage needs, e.g. answering queries, managing appointments
Assist people to self-manage their health and wellbeing
Support patients to utilise decision aids in preparation for shared decision-making conversations
Further details can be found in the attached job description.
Working for our organisation
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.
PCD are an equal opportunities employer.
Detailed job description and main responsibilities
To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.
To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent level of knowledge in office procedures
Experience
Essential criteria
- Experience of working under own direction
- Experience in a patient focused environment
- Evidence of experience in wide range of administrative systems and software programmes
Desirable criteria
- Experience of supporting service improvement
- Previous experience in NHS/Primary Care/Local Authority role
Skills
Essential criteria
- Experience of planning and organising complex meetings/agendas
- Evidence of working with IT systems
- Evidence of ability to support collation and analysis of data
- Verbal, written, and interpersonal skills
- Ability to provide and receive complex information
Desirable criteria
- Experience of using a medical software package e.g. SystmOne and EMIS Web
- Proven track record of effective use of networking and influencing skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- HR Team
- Job title
- HR Team
- Email address
- [email protected]
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