Job overview

We are looking to recruit a Care Coordinator who will work as part of a multi-disciplinary team in a patient-facing role in the South Primary Care Network. The role will be working within a great team including  six Care Coordinators, 2 social prescribers, nine highly skilled Clinical Pharmacists,  and seven pharmacy technicians, allocated to each practice. Care Coordinator's working in Doncaster South PCN benefit from the support of a large well established Care Coordinator team who are given protected time to collaborate on a weekly basis.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.

This role will be based working within The South Primary Care Network.

For information about South PCN, place take a look at our website https://www.doncastersouthpcn.co.uk/

This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the South Primary Care Network

The role will require you to attend various work locations across the South Primary Care Network.  The employment contract will state Doncaster South PCN as your work location but the intended initial placement for this post is New Surgery and Mexborough Health Centre. 

Main duties of the job

The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software. including Excel, Power Point and Word. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.

The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the South Primary Care Network, within various practices in Doncaster to undertake duties including;

Help and support the multi-disciplinary team (MDT) meetings and patient case management

Arranging Weekly Ward Rounds, supporting practices to achieve IIF targets, dealing with referrals, booking and scheduling appointments, and supporting practices with vaccinations.

Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission

Help people manage needs, e.g. answering queries, managing appointments

Assist people to self-manage their health and wellbeing

Support patients to utilise decision aids in preparation for shared decision-making conversations

Further details can be found in the attached job description.

Working for our organisation

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year (pro rata for part time).

PCD are an equal opportunities employer.