Job overview

To provide day to day effective and efficient administration support of a branch of the Care Group

·         Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets

·         Maintain a high level of confidentiality

·         Deal with administrative tasks to deliver a positive outcome

·         Supervise and line management administrative staff on a day to day basis

·         Ensure necessary cover at all times

Interview date Tuesday 18th November 2025

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

 As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation.  Around 20% of your working hours will be spent training or studying.  This leads to a nationally recognised qualification. 

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group. 

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies. 

·         Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioner.

·         Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy

·         Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member

·         Update annual leave rota and daily cover rota to ensure there is adequate cover at all times

·         Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required 

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. 

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/ 

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook