Job overview

We are looking to recruit bank receptionists to support the team that will work with the clinicians at the same day service.

Main duties of the job

·       To be able to communicate, establish and maintain relationships with the clinical team.

·       Booking in patients via Systm1

·       Taking phone calls from patient’s

·       Making telephone calls to patients confirming their appointment

·       Dealing with face-to-face patients.

·       To have a polite and courteous manner.

·       Ensure that all staff on the rota have attended

·       Using clinical systems (Systm1) to check in patients face to face

·       Supporting the clinical staff in any administrative tasks

·       Answer the telephone / make calls on behalf of clinicians.

Making clinicians hot drinks

·       Ensuring all kitchen is tidy

·       Turning on computers and helping to prepare rooms

Working for our organisation

Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.

The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.

Our Vision

We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham