Job summary
- Main area
- Primary care
- Grade
- Salary Ranges: 15,001 - 25,000
- Contract
- 12 months (Fixed term)
- Hours
- Part time - 30 hours per week
- Job ref
- CHR - 8147537
- Employer
- Connect Healthcare Rotherham CIC
- Employer type
- Private Sector
- Site
- Valley Health Centre
- Town
- Rotherham
- Salary
- £13.45 per hour
- Salary period
- Hourly
- Closing
- 24/07/2026 23:59
Employer heading
Hub Administrator
Salary Ranges: 15,001 - 25,000
Job overview
The detailed job overview for this advert can be found in the job description and person specification attached.
Main duties of the job
The detailed main duties of this advert can be found in the job description and person specification attached.
Working for our organisation
Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.
The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham
Detailed job description and main responsibilities
The detailed job description and person specification for this advert can be found in the job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) English and Maths (Grade C/4 or above)
Desirable criteria
- NVQ Level 2 or 3 in Business Administration or Customer Service
Experience
Essential criteria
- Previous administrative experience
- Customer service experience
- Experience managing telephone enquiries
- Experience working with confidential information
- Experience using Microsoft Office
Desirable criteria
- Experience within the NHS, primary care or community healthcare
- healthcare; Experience using electronic patient record systems
Knowledge
Essential criteria
- Understanding of confidentiality and GDPR
- Knowledge of good customer service principles
- Understanding of administrative processes
Desirable criteria
- Knowledge of NHS services
- Knowledge of Information Governance
- Understanding of referral pathways
Skills
Essential criteria
- Excellent communication skills
- Excellent telephone manner
- Strong organisational skills
Desirable criteria
- Knowledge of clinical systems
Personal Qualities
Essential criteria
- Professional and compassionate
- Calm under pressure
- Flexible
- Reliable
- Excellent attention to detail
- Positive attitude
- Able to maintain confidentiality
- Patient-focused
Desirable criteria
- Experience supporting service improvement
Other
Essential criteria
- Willingness to undertake mandatory training
- Ability to travel to community events when required
- Flexible approach to working hours where service needs require
Desirable criteria
- Full UK driving licence and access to transport
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Judy Wood
- Job title
- Head of Services, Contract and IG Lead
- Email address
- [email protected]
- Telephone number
- 01709850427
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