Job overview

Fixed Term Role | Part Time

We are looking for someone to join our dedicated Booking and Reception  team. You will be based at our Centenary House and Becton site reception, book appointments, , and provide exceptional service to our patients, families, and colleagues.

About You

We're looking for a compassionate, and organised person with experience in administration or reception. You'll thrive in a team environment, feel comfortable working directly with the public, and be ready to support a busy clinical team. GCSEs (or equivalent) in English and Maths are essential.

This is a fantastic opportunity to make a difference in our CAMHS administration team and we'd love to hear from you if you think you'll be a great addition to CAMHS.

Main duties of the job

Reporting into the Reception/Booking Supervisor, your responsibilities will include:

• Book and manage appointments according to Trust standards.

• Engage with patients, visitors, and staff, demonstrating empathy and professionalism

• Perform administrative tasks, including , sorting post, booking rooms, and scanning documents.

• Handle phone calls, emails, and book services such as interpreters and transport.

• Greet visitors and provide necessary information at the reception desk.

• Provide support for other roles during absence and suggest improvements for service delivery.

Working for our organisation

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.