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Job summary

Main area
Paediatrics
Grade
NHS AfC: Band 3
Contract
8 months (fixed term to 31 March 2026)
Hours
Full time - 37.5 hours per week (Monday to Friday service, including day shifts, night shifts, weekends and Bank Holidays)
Job ref
425-25-7328975
Employer
Sheffield Children's NHS Foundation Trust
Employer type
NHS
Site
Sheffield Children's NHS Foundation Trust
Town
Sheffield
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
29/07/2025 23:59

Employer heading

Sheffield Children's NHS Foundation Trust logo

Senior Clinical Support Worker

NHS AfC: Band 3

Job overview

Fixed Term to 31st March 2026 | Full-time

Sheffield Children's is home to one of the UK's leading Emergency Departments, known for delivering high-quality care. We're looking for a dedicated and compassionate Senior Clinical Support Worker to join our Emergency Department and Acute Assessment Unit (ED/AAU) team. You'll help support care delivery to children, young people and their families at often challenging and emotional times.

What We're Looking For:

  • Experience in a healthcare or social care environment, ideally working with children and young people.

  • GCSEs A–C in English and Maths (or equivalent Level 2 qualifications), and Vocational Award Level 2 in Health

  • Able to work both day and night shifts, including weekends, rotating across both ED and AAU.

What We Offer We'll provide a full orientation and ongoing support to help you thrive in the role. This is a rewarding opportunity to make a real difference to children's lives, working in a collaborative and committed team.

Apply now to become part of a service that puts children and families at the heart of everything we do.

Main duties of the job

Reporting into the Ward Manager, your responsibilities will include:

  • Work alongside registered nurses to deliver clinical care within defined competencies.

  • Support the assessment, care planning and monitoring of patients.

  • Perform delegated clinical tasks safely and effectively.

  • Support administrative and IT processes, manage stock and maintain clean, safe equipment and environments.

  • Contribute to a positive patient and family experience at every stage of their care.

Working for our organisation

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

Person specification

Qualifications/Training

Essential criteria
  • GCSE A-C English or Level 2 equivalent
  • GCSE A-C Maths or Level 2 equivalent
  • Vocational Award Level 2 in Health
  • To have or be committed to undertaking & completing a Vocational Award Level 3 in Health
  • To hold evidence of completing a Care Certificate or have completed in-house Band 2 competency package
  • Committed to completing competency packages as per clinical area
Desirable criteria
  • Vocational Award Level 3 in Health or Health & Social Care

Experience

Essential criteria
  • To have experience in a Care or Health & Social Care environment within a hospital or community setting
  • Worked in a customer facing environment
Desirable criteria
  • Worked with children and young people

Knowledge and Skills

Essential criteria
  • Knowledge of Health & Safety and maintaining a safe environment
  • Knowledge of Safeguarding children or young adults
  • Ability to demonstrate knowledge of Infection Control principles
  • Basic IT skills which include competency at using Word and email and commitment to learning advanced IT skills
  • Ability to work with children, young people, their families and carers
  • Ability to work in a multidisciplinary team
  • Ability to show initiative and take on own responsibility and accountability and work independently
  • Ability to prioritise workload and own time
  • Ability to deal with conflicting and difficult situations
Desirable criteria
  • Compliance of Policies and Procedures in a regulated Health Care Provider
  • Advanced IT skills ie Level 2 IT qualification
  • Current Food hygiene certificate
  • Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
  • Capillary and Venous Blood Sampling

Attributes

Essential criteria
  • Willingness to work flexibly in approach and working hours/pattern
  • Display a non-judgmental attitude towards children / families / carers / colleagues
  • Respectful attitude for individuals and co-workers
  • Ability to take part in personal development reviews
  • Ability to accept instructions & supervision and undertake delegated tasks
Desirable criteria
  • Previously worked in a flexible working pattern environment
  • Compliance of Policies and Procedures in reference to Equality and Diversity

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleDisability confident leaderCare quality commission - GoodMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces CovenantLiving Wage Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Parker
Job title
Lead Nurse- Emergency Department
Email address
[email protected]
Telephone number
0114 3058180
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