Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 425-26-8151092-A
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Sheffield Children's NHS Foundation Trust
- Town
- Sheffield
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 28/10/2026 23:59
Employer heading
Children's medical complexity Administration and Secretarial Support
NHS AfC: Band 3
Job overview
Permanent | Part Time
An exciting opportunity has arisen to join the Complex Care Team at Sheffield Children’s NHS Foundation Trust as administrator and secretarial support
The postholder will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. They will share the Trust values and be committed to equality, diversity and inclusion.
The postholder will be a key member of the Complex Care Team, who provide support to families of children with medical complexities in the hospital and out patients. Complex Care are a fantastic team, who welcome new members, encourage initiative and support professional development.
Complex Care Administration and secretarial support will have
- Minute taking
- Cordination of MDT's
- Ability to use spread sheet and data base software – use of Word & Excel
Ability to work on own initiative and as part of a team
Main duties of the job
Some of your responsibilities will include:
- Provide administrative and secretarial support to the Complex Care Team
- Assist nurses and medical staff with administrative tasks to support effective service delivery
- Maintain accurate records, correspondence, and documentation
- Prioritise workload effectively, using initiative and discretion
- Maintain confidentiality and handle sensitive information in line with Trust policies.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary this year, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
******We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.
This role has been assigned occupation code 4159 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job – GOV.UK. Skilled Worker visa: eligible occupations and codes - GOV.UK
Please note: We do not offer visa sponsorship for Band 2 roles.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
Person specification
Qualifications/Training
Essential criteria
- RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
- GCSE or equivalent in English language and Maths (grade C or above)
Desirable criteria
- RSA Stage III typing/word processing
- Level 2 IT qualification
- Minute taking
Experience
Essential criteria
- Relevant general office experience
- Previous experience of dealing with the General Public
Desirable criteria
- Worked with children and young people
- Worked within the National Health Service
Knowledge and Skills
Essential criteria
- Word processing skills
- Ability to use spread sheet and data base software – use of Word & Excel
- Ability to work on own initiative and as part of a team
- Good communication skills
- Supplies management
Desirable criteria
- Compliance of Policies and Procedures in a regulated Health Care Provider
- Advanced IT skills ie Level 2 IT qualification
- Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
- Experience in using medical records systems – EDMS,Careflow, SystmOne
Attributes
Essential criteria
- Willingness to work flexibly in approach and working hours/pattern
- Display a non-judgmental attitude towards children / families / carers / colleagues
- Respectful attitude for individuals and co-workers
- Ability to take part in personal development reviews
- Pleasant, tactful and understanding manner
- Ability to accept instructions & supervision and undertake delegated tasks
Desirable criteria
- Previously worked in a flexible working pattern environment
- Compliance of Policies and Procedures in reference to Equality and Diversity
Demonstrates Trust Values
Essential criteria
- Compassion, Accountability, Respect & Excellence
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jo Hobden
- Job title
- Lead Complex Care Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 07825 968545
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