Job summary
- Main area
- Network and Communications
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Per Annum)
- Job ref
- 457-26-8030522
- Employer
- Sheffield Health Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Wardends Road
- Town
- Sheffield
- Salary
- £49,387 - £56,515 Per Annum
- Salary period
- Yearly
- Closing
- 28/06/2026 23:59
Employer heading
Network & Communications Specialist
Band 7
About us
Sheffield Health Partnership University NHS Foundation Trust (SHPU) is an NHS Trust that is primarily focused on mental health and wellbeing, learning disabilities, neurodiversity and dementia. Our vision is to improve the mental, physical and social wellbeing of the people in our communities. Our services include some highly specialised regional services such as Gender Identity Services and Forensic Secure Mental Health; and a wide variety of local and neighbourhood-based services such as primary care mental health and Talking Therapies. This is in addition to being the major provider of secondary mental healthcare for the people of Sheffield.
We have a dedicated and skillful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do.
We work together, We are respectful and Kind, We are inclusive and We keep improving.
Job overview
Help power technology that supports better service user care.
We are looking for a values-driven infrastructure leader to help shape our digital strategy, lead a 3rd line network and communications team, and deliver secure, reliable services that make a real difference across the our trust.
- Lead with compassion, kindness and respect
- Drive innovation that improves outcomes and efficiency
- Deliver resilient, patient-focused digital services
If you’re passionate about teamwork, continuous improvement, and using technology to support our people, we would love to hear from you.
Main duties of the job
Lead the secure delivery and ongoing performance of infrastructure, systems, ensuring high availability, resilience, and compliance through best practice design, maintenance, monitoring, and continuity planning.
To provide day-to-day leadership of a 3rd Line Network and Communications team, including performance management and delivery against strategic objectives.
Take ownership of complex technical incidents and major outages, driving resolution while communicating effectively with both technical and non-technical stakeholders, and collaborating with external partners.
Apply specialist expertise to troubleshoot, analyse, and resolve technical issues, while supporting security, and data protection standards.
Contribute to service improvement, major incident management, and change processes, with a focus on supporting safe, reliable, and digital services.
Working for our organisation
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Detailed job description and main responsibilities
To support the Infrastructure & Cyber Manager in shaping and delivering digital strategy by identifying emerging technologies and driving improvements in ways of working and cost efficiency.
The role provides leadership to a 3rd Line Network & Communications team, ensuring infrastructure, systems, and services are secure, resilient, and fit for purpose.
Key Responsibilities
- Establish and maintain IT best practice policies, processes, and standard operating procedures
- Lead and contribute to complex, multi-stream technical projects and programmes
- Represent Technical Services at governance boards, providing expert advice and reporting
- Define and communicate technical requirements, ensuring secure and feasible solutions
- Develop business cases and options appraisals to secure investment funding
- Collaborate with suppliers and stakeholders to plan, resource, and deliver projects
- Support design, implementation, and upgrade of infrastructure in line with best practice
- Deliver transformational digital capabilities that support frontline services
- Drive improvements in working practices to enable new technologies and ways of working
Person specification
Technical skills
Essential criteria
- Able to lead the team in responding positively to change, working effectively under pressure and dealing with changing or conflicting priorities.
- Develops internal policies, procedures and services relating to the support and delivery of technical infrastructure and technology. Supports the communication and understanding of policies to the wider organisation to facilitate compliance.
- Able to engage and manage third-party suppliers in the delivery of operational IT services and incident resolution, ensuring they meet contractual obligations.
- Able to undertake complex audits of technical Infrastructure, record results, interpret them and report outcomes accurately.
Desirable criteria
- Able to write effective business cases which demonstrate value to the Trust achieved through investment in digital technology and technical infrastructure.
- Experience of working within IT for the NHS or wider healthcare community
Training and qualifications
Essential criteria
- Educated to Degree Level in an appropriate IT discipline, or equivalent, relevant experience
- Professional technical accreditations in a discipline relevant to the technical team being managed such as Cisco CCNA/CCNP, Aruba & Fortinet
- ITIL v4 Qualification
Desirable criteria
- Project Management qualification in PRINCE2
Experience
Essential criteria
- Experience of configuring, managing and monitoring network switches, firewalls and other critical IT Infrastructure• Experience of configuring, managing and monitoring network switches, firewalls and other critical IT Infrastructure
- Depth of 3rd Line technical skills & experience across a breadth of technical disciplines, gained through a combination of practical hands-on experience and specialist technical training.
- Previous experience working in a network line management role.
- Experience of managing and maintaining VoIP systems
- Experienced in driving transformational change and service improvements whilst maintaining operational service delivery.
Desirable criteria
- Understanding of Information Governance and IT policies and procedures within an NHS environment
- Experience in managing Cisco Application Centric Infrastructure (ACI)
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Porter
- Job title
- Infrastructure and Cyber Manager
- Email address
- [email protected]
- Telephone number
- 0114 2718177
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