Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 190-1305-DIR-S-A
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Weston Park Hospital
- Town
- Sheffield
- Salary
- £24,465 pa/ pro rata for part time staff
- Salary period
- Yearly
- Closing
- 13/04/2026 23:59
- Interview date
- 23/04/2026
Employer heading
Receptionist/Clerical Officer
NHS AfC: Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
An exciting opportunity has arisen for a motivated and well organised individual to join the Specialised Cancer Services Reception Team at Weston Park Hospital.
The team support our clinical colleagues with running the receptions across the hospital as well as the transport department.
Mon to Fri - two roles one at 37.5 hours and one at 30 hours
Main duties of the job
To provide a friendly and efficient reception of patients, visitors and staff attending the Radiotherapy, and Outpatient Departments at Weston Park Hospital.
To carry out general administrative duties, and ensure that all clinical and nursing staff are supported.
To book patient appointments and to ensure that all clinical activity is recorded accurately on the Trust’s patient administration system on the day of activity. To ensure that all patients are added to the appropriate waiting or review list, so that no patients are ‘lost to follow up"
Please note this advertisement is for both full time and part time opportunities.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable criteria
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential criteria
- Experience of working within an office environment
- Experience of working in a public facing role
Desirable criteria
- Experience of working in a public facing role
Further Training
Essential criteria
- Knowledge of / experience of using information and/or customer service systems
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Desirable criteria
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential criteria
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jane Bateman
- Job title
- A & C Supervisor
- Email address
- [email protected]
- Telephone number
- 0114 2713513
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