Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-3257-DIR-SP
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £25,272 pa
- Salary period
- Yearly
- Closing
- 15/11/2026 23:59
Employer heading
Optometry Administrator
Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Sheffield Vision Centre is a private refractive surgery provider, we are owned by Sheffield Teaching Hospitals NHS Foundation Trust and based in the Royal Hallamshire Hospital.
Sheffield Vision Centre offers laser refractive eye surgery and lens based refractive eye surgery to private patients. The income generated is used to fund the purchase of state-of-the-art laser treatment platforms.
We are looking for a full-time, band 2 Optometry Administrator to join our team of 4 Optical Clinical Assistants, a Dispensing Optician and several Optometrists.
This is a varied role, and you will be asked to work in different areas within the Optometry department. You will be required to carry out all general administrative tasks as required, and previous experience using Microsoft programmes is essential.
Main duties of the job
- Perform all general administrative duties as required
- Must have an excellent telephone manner
- To prioritise and manage your workload effectively
- To work well under pressure and work to deadlines
- Be the first point of contact for our patients
- Work within a multidisciplinary team
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable criteria
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential criteria
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable criteria
- Relevant experience within the NHS
Further training
Essential criteria
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable criteria
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Special skills/Aptitudes
Essential criteria
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lauren Reed-Fenney
- Job title
- Dispensing Optician
- Email address
- [email protected]
- Telephone number
- 0114 2711564
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