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Job summary

Main area
CCA
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 15 hours per week (M-F)
Job ref
190-1826-DIR-SP-A
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Stroke Pathway Assessment and Rehabilitation Centre (SPARC)
Town
Sheffield
Salary
£25,760 - £27,476 Per anum pro rata
Salary period
Yearly
Closing
06/09/2026 23:59
Interview date
15/09/2026

Employer heading

NHS

Administrative Assistant

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit .

To ensure efficient and effective support to the services. 

To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.

 To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.

 To work closely with the other members of the team to ensure the smooth running of the services at all times.

 

Main duties of the job

  • To provide a strictly confidential administrative service to the Stroke Pathway Assessment and Rehabilitation Centre (SPARC), Community Stroke Service (CSS) and Intermediate Care Beds (ICB).
  • To be competent in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint as well as Trust systems including SystmOne and Lorenzo.
  • To be responsible for ordering supplies using the in-house ordering system (Integra/Web Basket).
  • To provide administrative support to the Interface office as part of the SPARC/ICB service as required, accurately inputting data into Excel spreadsheets and SystmOne.
  • To cover main reception at SPARC as required – meeting and greeting patients and visitors to SPARC in a friendly and courteous manner and direct all visitors as appropriate.
  • To ensure correspondence, both paper and electronic, is handled and responded to in a timely and efficient manner.
  • To be conversant in the use of the internet and STH intranet, using both effectively to support the work of the service.
  • To positively contribute to team culture and act as a positive ambassador for the organisation.
  • Infection prevention and control is integral to this post. The post holder should, at all times, demonstrate effective infection control and hygiene. 
  • This list is not exhaustive and other duties maybe expected to be undertaken following consultation and agreement with the post holder.

Please note this advertisement is for both permanent and fixed term opportunities.

 

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

 

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

 

Person specification

Qualifications

Essential criteria
  • Good standard of general education (including English and Maths) to GCSE Grade 3/4 or equivalent.
  • NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable criteria
  • Computer literate to ECDL standard or equivalent

Experience

Essential criteria
  • Previous administrative experience to enable an understanding of the range of work procedures and practices.
  • Customer service/ patient care skills
  • Knowledge and understanding of office procedures and protocols.
  • Understanding the need for confidentiality
  • Knowledge and commitment to Equal Opportunities.
Desirable criteria
  • To have worked in a multidisciplinary or healthcare setting
  • Knowledge of the NHS

Special Skills/Aptitudes

Essential criteria
  • Ability to be an effective team worker.
  • Motivated and enthusiastic.
  • Committed to ongoing development.
  • Available to provide cover during periods of sickness and holidays.
  • Understanding of own behaviour and how this impacts on colleagues, patients, and visitors.
  • Excellent communication skills, both spoken and written English, to provide routine and complex information.
  • Excellent attention to detail.
  • Demonstrable customer service skills.
  • Filing, including experience of setting up systems.
  • Ability to use a comprehensive range of software packages.
  • Able to demonstrate excellent organisational skills, e.g., arranging meetings, keeping diaries and time management.
  • Able to work unsupervised and prioritise workload.
  • Able to demonstrate a proven ability to meet deadlines.
  • Able to practice high level confidentiality skills.
  • Ability to attend work on a regular basis

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into healthStonewall Proud Employers Accreditation is a benchmarking scheme that helps employers assess and improve LGBTQ+ inclusion at work. Trailblazer status recognises organisations leading change with outstanding commitment and impact.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracey Butler
Job title
Service coordinator
Email address
[email protected]
Telephone number
07847338880
Additional information

Maria McGonnell Deputy Operational Manager 

[email protected]

07462110152

 

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