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Job summary

Main area
Cardiology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (5 days per week)
Job ref
190-0752-DIR-S
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Northern General Hospital
Town
Sheffield
Salary
£24,937 - £26,598 pa/pro rata for part time staff
Salary period
Yearly
Closing
02/09/2025 23:59
Interview date
10/09/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Support Medical Secretary (Cardiology)

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen for a Support Medical Secretary to join the Cardiology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.

Cardiothoracic Service is based at both Northern General Hospital and Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to cardiology patients so that they can live as productive and independent a life as possible.

 

Main duties of the job

You will be working on varied roles but your main duties include the following:

Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.

Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.

To assist the medical secretaries in managing patients through their 18 week pathway. To validate pathways and amend them on Lorenzo when typing. To escalate any possible breaches to Line Managers.

Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.

Management of patient investigations using Trust computer systems.

Dealing with telephone queries from patients/other healthcare workers.

 

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

 

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

 

Person specification

Qualifications

Essential criteria
  • Educated to GCSE (or equivalent) Standard including English Grade 4/C or above or equivalent experience / able to demonstrate the competencies required to carry out this role.
  • RSA II/ OCR II Word/ Text Processing – or equivalent
  • Audio Typing
Desirable criteria
  • Qualification in Office Practice
  • ECDL
  • Any qualification related to a Support Medical Secretarial Post

Experience

Essential criteria
  • Relevant Support Secretarial experience
  • NHS experience or public sector experience
  • Experience of using Microsoft Packages, including word, Excel, Outlook (e-mail and calendars)
  • Knowledge and Use of databases
  • Experience of using audio systems
  • Experience of working with confidentiality issues
Desirable criteria
  • Experience of a multi-disciplinary environment
  • Experience of using G2 - digital dictation system

Special Skills/Aptitudes

Essential criteria
  • Medical Terminology
  • Ability to communicate with a range of people including medical staff, other health care professionals, patients and relatives
  • Ability to prioritise own workload
  • Ability to use own initiative
  • Ability to work under pressure
  • Team player
  • Neat, accurate and methodical working procedures
Desirable criteria
  • Office practice skills

Further Training

Essential criteria
  • A willingness to undertake further training as required for the role
Desirable criteria
  • Note Taking

Other Factors

Essential criteria
  • Conscientious and methodical worker
  • Tactful and understanding manner
  • Flexible to meet the needs of the service
  • Good telephone manner
  • Excellent customer service skills
  • Must demonstrate an understanding of confidentiality
  • Ability to work well within a team and be flexible in working practices

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Annabel Robinson
Job title
Assistant Operation Manager
Email address
[email protected]
Telephone number
0114 2714376
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