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Job summary

Main area
Dermatology
Grade
NHS AfC: Band 3
Contract
Fixed term: 7 months (Maternity Cover, Full time for 7 months, All existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.)
Hours
Full time - 37.5 hours per week (Cover of 8am - 5pm office cover on rotation)
Job ref
190-1706-DIR-S
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Hallamshire Hospital
Town
Sheffield
Salary
£25,760 - £27,476 pa/pro rata for part time staff
Salary period
Yearly
Closing
02/07/2026 23:59
Interview date
14/07/2026

Employer heading

NHS

Medical Support Secretary

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

 

To provide a comprehensive and efficient secretarial service for the Department of Dermatology.

The post holder will be required to be flexible to meet the needs of the service. 

Main duties of the job

 

In conjunction with the medical secretaries, support the Consultants, Nurse Specialists and the wider department by undertaking a range of support secretarial duties.

Work alongside the medical secretarial team at all times with increasing responsibility during the absence of their Band 4 colleagues.   The role consists of dealing with telephone messages, taking minutes of meetings, and undertaking any urgent typing for the Consultants and the wider clinical team ensuring clinicians instructions are acted upon and completed.

Using G2 to type patient letters relating to clinic appointments, discharge summaries, tests etc. from longhand or verbal dictation to meet Trust Standards.

 Work in conjunction with the medical secretarial team by having regular telephone contact with patients and other healthcare professionals internally and externally and occasionally face to face.

 Take accurate messages related to consultant / secretary regarding patient enquiries.

 Provide support as part of the medical secretarial team in the management of the day case process ensuring all information is accurately entered onto the hospital’s electronic patient record (EPR).

Working for our organisation

 

This vacancy is advertised on a fixed term contract basis for a maximum period of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

 

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential criteria
  • 3 GCSE's (or equivalent) including English at grade 4/C or above
  • OCRII word processing (or equivalent demonstrable NHS experience as a support secretary)
Desirable criteria
  • Experience of Microsoft packages
  • Medical Audio Qualification

Experience

Essential criteria
  • Experience in an audio typist / secretarial role within the NHS
  • Experience of dealing with the public
Desirable criteria
  • Experience of medical terminology
  • Experience of minute taking
  • Previous experience of using a patient record system (Lorenzo/Connect)

Further training

Essential criteria
  • Experience of using the medical secretarial module in Lorenzo/Connect (or other hospital system)
  • To actively undertake appraisals and job specific mandatory training as required by the Trust
  • Knowledge of 18 Week RTT
  • Willingness to undertake training as required by specific post
Desirable criteria
  • Knowledge of patient record systems
  • Customer Care training
  • Knowledge of STH specific policies such as the Access Policy.

Special Skills/Aptitudes

Essential criteria
  • Excellent communication skills both written and verbal
  • Excellent organisational skills with the ability to organise and prioritise workload
  • Excellent IT skills, including ability to accurately manage electronic filing systems
  • Professional attitude
  • Efficient and effective approach to working practices incorporating Trust PROUD values
  • Ability to use initiative and work to tight deadlines
  • Ability to prioritise effectively

Other Factors

Essential criteria
  • Must demonstrate a clear understanding of confidentiality
  • Ability to work well within a team as well as independently and be flexible in working practices
  • Committed to personal training and development
  • Committed to patient centred services
  • Flexible and not adverse to change

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into healthStonewall Proud Employers Accreditation is a benchmarking scheme that helps employers assess and improve LGBTQ+ inclusion at work. Trailblazer status recognises organisations leading change with outstanding commitment and impact.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrea Reid
Job title
A&C Team Supervisor
Email address
[email protected]
Telephone number
0114 2265447
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