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Job summary

Main area
Haematology
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
190-0748-DIR-S
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Sheffield Teaching Hospitals
Town
Sheffield
Salary
£24,465 per annum pro rata for part time staff
Salary period
Yearly
Closing
31/08/2025 23:59
Interview date
10/09/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Clerical Officer

NHS AfC: Band 2

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Applications are invited from enthusiastic, suitably qualified individuals to provide daily administration support service within Haematology at Sheffield Teaching hospitals. The post holder will provide a range of administrative support. The successful candidate will have effective administrative and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team. Full in-service training will be provided. The successful candidate will be based across administration offices within the department of Haematology at the Royal Hallamshire hospital.

Main duties of the job

Undertake administration functions for the department, such as data input, photocopying, filing, letter writing, etc.

Undertake accurate recording / inputting and amending of data within Trust information systems.

Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods, such as email, telephone, reception duties, etc.

Work collaboratively with the wider departmental team to ensure a consistent and effective Patient First service.

Actively use initiative within the role but seek guidance when required and appropriate.

Assist and support in the development and improvement of the service and in the implementation of Trust and Departmental policies and procedures.

Complete all mandatory training required by the Trust and actively participate in personal development.

Assist and support the development and training of new team members.

Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.

 Adhere to all Trust and Departmental Policies and Procedures.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications (General education/further and professional)

Essential criteria
  • GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience
Desirable criteria
  • NVQ Level II in Business Administration / Customer Service / IT

Experience (Previous/current work or any other relevant experience)

Essential criteria
  • Experience of working within an office environment
  • Experience of working in a public facing role
Desirable criteria
  • Relevant experience within the NHS

Further Training (Specialist/Management previous job training)

Essential criteria
  • Knowledge of / experience of using information and/or customer service systems
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Desirable criteria
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

Essential criteria
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nyma Masood
Job title
Admin & Clerical Supervisor
Email address
[email protected]
Telephone number
0114 226 1494
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