Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-0738-DIR-S-A
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Sheffield Teaching Hospital
- Town
- Sheffield
- Salary
- £24,937 - £26,598 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
- Interview date
- 15/10/2025
Employer heading
Support Medical Secretary
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
To support the Medical Secretaries in providing a high standard of secretarial and clerical support for the medical staff and their team. To provide cover for medical secretaries in their absence ensuring a 5 day service with cover until 5pm on a rota basis and actively contribute to the smooth running of the department.
Main duties of the job
Using MS applications, provide an accurate, high quality and complete secretarial service including word processing, filing, audio typing, photocopying, uploading/downloading of voice files and the composition of letters.
To monitor patient pathways in line with the Trust’s 18 week pathway guidance.
To support clinical work for designated clinicians, such as typing of confidential letters and reports.
To ensure filing, photocopying and other administrative tasks are dealt with appropriately.
To prioritise incoming correspondence and draw attention to urgent items.
Filtering telephone calls and redirecting them as necessary, and where necessary taking messages and carrying out follow up action.
Provide cross cover for colleagues.
To maintain patient confidentiality.
To ensure skills are updated regularly through appraisal/Personal Development Review and further training in all appropriate areas including IT.
To be aware of and comply with Trust policies and procedures, guidelines and code of conduct as they apply to the duties of this post.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 3 GCSE (or equivalent) including English at grade C/4 or above or equivalent experience/qualifications.
- NVQ/RSA or OCR at level 3, or, relevant secretarial, admin and clerical experience that would equate to level 3.
Desirable criteria
- ECDL or equivalent.
Experience
Essential criteria
- Experience in a clerical or secretarial role.
- Experience of dealing with people who may be distressed or unable to communicate effectively.
- Experience of working with computers on a day to day basis.
Desirable criteria
- NHS experience
- Secretarial experience of typing clinic letters and clinical administrative letters
- Medical Terminology
- Supervisory experience
Special Skills/Aptitudes
Essential criteria
- Excellent organisational skills
- Ability to work using initiative and without supervision
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Methodical and accurate with attention to detail.
- Ability to work to agreed quality standards
- Ability to meet deadlines and work within time constraints
- Ability to manage own workload
- Excellent inter-personal and communication skills
- Ability to build and maintain lasting working relationships with colleagues
- Adaptable approach to work
- Commitment to personal training and development
- Interest in developing role and looking for opportunities to improve working practices
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Ability to demonstration a commitment to the Trusts PROUD values.
- Ability to work as part of a team and independently.
Desirable criteria
- Knowledge of Trust Policies
Further Training
Essential criteria
- Knowledge of Microsoft packages including Outlook
Desirable criteria
- Experience of Lorenzo / Digital Dictation / PinPoint / ICE
- Knowledge of 18-week RTT
- Willingness to undertake training and appraisals as required by specific post
Other Factors
Desirable criteria
- Knowledge of Trust Access Policy
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Nyma Masood
- Job title
- Admin & Clerical Supervisor
- Email address
- [email protected]
- Telephone number
- 0114 2261494
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