Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 190-1665-DIR-S
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £25,760 - £27,476 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 26/07/2026 23:59
- Interview date
- 06/08/2026
Employer heading
Support Medical Secretary
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
The post holder will support the Medical ~Secretary Team within the Haematology department. The post holder will undertake the secretarial and administration duties as set out in the job description. Working to support the secretarial team, including line management of the audio typists within the department.
The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service. In addition to direct line managing the Audio Typists, the post holder will be required to provide a high standard of secretarial support.
Main duties of the job
The successful candidate will be required to provide comprehensive secretarial support to the Clinical and nursing teams.
You will need to have the ability to work both independently and as part of a team whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP’s, patients and patient relatives, dealing effectively and efficiently with their enquiries.
To be successful in your application you will need to have a good standard of education, experience of an office based role, excellent verbal, written communication and typing skills and a clear understanding of patient confidentiality.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 3 GCSE (or equivalent) including English at grade C/4 or above or equivalent experience/qualifications.
- NVQ/RSA or OCR at level 3, or, relevant secretarial, admin and clerical experience that would equate to level 3.
Desirable criteria
- ECDL or equivalent.
Experience
Essential criteria
- Experience in a clerical or secretarial role.
- Experience of dealing with people who may be distressed or unable to communicate effectively.
- Experience of working with computers on a day to day basis.
Desirable criteria
- NHS experience.
- Secretarial experience of typing clinic letters and clinical administrative letters.
- Medical Terminology.
- Supervisory experience.
Special Skills/Aptitudes
Essential criteria
- Excellent organisational skills.
- Ability to work using initiative and without supervision.
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Methodical and accurate with attention to detail.
- Ability to work to agreed quality standards.
- Ability to meet deadlines and work within time constraints.
- Ability to manage own workload
- Excellent inter-personal and communication skills.
- Ability to build and maintain lasting working relationships with colleagues.
- Adaptable approach to work
- Commitment to personal training and development.
- Interest in developing role and looking for opportunities to improve working practices.
- Ability to work with discretion and a passion for maintaining patient confidentiality.
- Ability to demonstration a commitment to the Trusts PROUD values.
- Ability to work as part of a team and independently.
Desirable criteria
- Knowledge of Trust Policies.
Further Training
Essential criteria
- Knowledge of Microsoft packages including Outlook.
Desirable criteria
- Experience of Connect / Digital Dictation / PinPoint / ICE.
- Knowledge of 18-week RTT.
- Willingness to undertake training and appraisals as required by specific post.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Will Jones
- Job title
- Admin & Clerical Supervisor
- Email address
- [email protected]
- Telephone number
- 0114 2711666
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