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Job summary

Main area
Obstetrics
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
190-0368-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Jessop Wing
Town
Sheffield
Salary
£24,169 pa/pro rata for part time staff
Salary period
Yearly
Closing
27/05/2025 23:59
Interview date
10/06/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Receptionist/Clerical Officer – Antenatal Clinic

NHS AfC: Band 2

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

 

This role provides essential administrative support within the OGN Care Group.

We are seeking an enthusiastic, professional Clerical Officer with strong communication, organisational, and administrative skills.

The ideal candidate will be methodical, organised, flexible, and uphold the Trust’s PROUD values. A good understanding of patient confidentiality and administrative experience is required, along with effective computer skills. Experience with hospital computer systems is desirable.

Main duties of the job

 

To prepare hospital medical records to a high quality standard for clinicians to refer to and record in during Antenatal, Feto-Maternal Unit and Day care clinic sessions.

To act as the main receptionist during a clinic session, ensuring patients enjoy an excellent experience.

To record accurately in the Patient Administration System (PAS), Radiology Information system (CRIS) and Viewpoint each patient’s arrival, departure, future care plan, appointments and scans. In addition ensure all clinical coding is completed.

Working for our organisation

 

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

 

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

Essential criteria
  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable criteria
  • NVQ Level II in Business Administration / Customer Service / IT
  • EDL

Experience

Essential criteria
  • Experience of working within an office environment
  • Experience of working in a public facing role.
Desirable criteria
  • Relevant experience within the NHS

Skills and Knowledge

Essential criteria
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

Further Training

Essential criteria
  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable criteria
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Crerar
Job title
Service Co-ordinator
Email address
[email protected]
Telephone number
07946208711
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