Job vacancy: Waiting List Coordinator, Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield

Job summary

Main area: Orthopaedics
Grade: NHS AfC: Band 4
Contract: 6 months (Secondment / Fixed Term)
Hours: Full time - 37.5 hours per week
Job ref: 190-0415-DIR

Employer: Sheffield Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Northern General Hospital
Town: Sheffield
Salary: £26,530 - £29,114 pa/ pro rata for part time staff
Salary period: Yearly
Closing: 16/06/2025 23:59
Interview date: 23/06/2025

Waiting List Coordinator

NHS AfC: Band 4

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential criteria

4 GCSE or equivalent in Maths and English grades 9-4 /A-C, or equivalent Qualification/ Experience
NVQ level III in Business Administration, or equivalent Qualification/ Experience

Desirable criteria

ECDL

Experience

Essential criteria

Extensive experience of waiting list coordination
Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
Experience of populating and coordinating a theatre list
Experience of working with Doctors and other clinical staff
An ability to work effectively with colleagues from a range of disciplines
Experience of developing and supporting change to improve a service
Determination and resilience of meeting objectives and deadlines

Desirable criteria

Clear understanding of NHS clinical and operational systems
Outline knowledge of other departments that make up MSK
Understanding of relevant Trust Policies and ability to ensure compliance
Experience of booking outpatient and surgery admissions

Further Training

Essential criteria

Clear understanding of patient confidentiality
Experience of Lorenzo

Desirable criteria

IT Literacy with Microsoft office packages including Excel

Special Skills/Aptitudes

Essential criteria

Accurate keyboard skills
Excellent communication skills
Good organisational skills
Experience of working in a pressurised environment
Ability to prioritise
Ability to work on own initiative and as part of a team
Knowledge of both national and local waiting time targets

Desirable criteria

Reasonable standard of numeracy
Demonstrate a tactful understanding when dealing with a variety of staff and situations

Other Factors

Essential criteria

Ability to remain calm under pressure.
Professional approach

Desirable criteria

Experience of a busy office and working with professional staff

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.