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Crynodeb o'r swydd

Prif leoliad
The Integrated Community Care Directorate
NHS AfC: Band 3
Cyfnod Penodol: 6 mis
Llawn-amser - 37.5 awr yr wythnos
Cyfeirnod y swydd
Sheffield Teaching Hospitals NHS Foundation Trust
Math o gyflogwr
Northern General Hospital
£21,730 - £23,177 pa/pro rata for part time staff
Cyfnod cyflog
Yn flynyddol
Yn cau
09/06/2023 23:59

Teitl cyflogwr

Sheffield Teaching Hospitals NHS Foundation Trust logo

Hospital Discharge Facilitator

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Trosolwg o'r swydd

An exciting and patient focused role has become available to provide a high quality Hospital Discharge service within Sheffield Teaching Hospitals NHS Foundation Trust to prevent hospital delays and re-admissions. The objective of the role is to provide a seamless discharge with all provisions in place for a safe discharge by co-ordinating all service provisions together that are required upon discharge.

The individual will be a part of a team where you will be responsible for the effective communication and co-ordination between wards, clinical teams and services outside the hospital .e.g. Adult Social Care.

The individual will need to proactively manage the Hospital Discharge waiting lists for all discharge pathways requiring service provisions.

The individual will also be part of the team working towards developing the Hospital Discharge HUB working alongside Health & Social Care professionals.

Prif ddyletswyddau'r swydd

  • To process and coordinate all referrals for Social Care and Community NHS Services from GP, Hospitals and Health and Social Care professionals , in a timely and professional manner.
  • To receive and make telephone calls from/to other health and social care professionals.
  • Responsible for the coordination of hospital discharges for patients who require on-going care to support them at home. (This includes Health, Social Care teams and Independent Sector provider services)

Gweithio i'n sefydliad

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

This vacancy is advertised on a fixed term contract basis for a period of a maximum of six  months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.

Please also note any secondment must first be agreed with your current line manager.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Manyleb y person


Meini prawf hanfodol
  • Educated to GSCE standard; at least five GSCEs Grade C and above, including Maths and English or Equivalent Experiencce
  • NVQ Level 2/3 in Business Administration or equivalent relevant experience
Meini prawf dymunol
  • ECDL or equivalent proven skills to same standard
  • OCR Word Processing Level II or equivalent or equivalent experience


Meini prawf hanfodol
  • Experience of working in a Multidisciplinary patient-centred environment
  • Experience in dealing appropriately with highly sensitive and confidential information, demonstrating a keen eye for detail
  • Experience of working in a busy office and highly pressurised environment whilst working to tight and changing deadlines with a number of conflicting demands
  • Ability to use own initiative to problem solve complex situations that arise
  • Proficient in the use of IT packages, particularly Microsoft Office
  • To be able to demonstrate effective communication skills and ability to deal effectively with conflict to minimise its escalation with all levels of the organisation
  • Experience of collating, recording, and maintaining databases to enable accurate data reporting
  • Experience of dealing with a high volume of telephone enquiries
Meini prawf dymunol
  • Extensive and relevant experience in Health and Social Care
  • Knowledge of medical terminology
  • Knowledge of relevant Trust’s policies and ability to ensure compliance

Special Skills/Aptitudes

Meini prawf hanfodol
  • Ability to identify Safeguarding Concerns have been raised and to follow the escalation process
  • To be able to demonstrate effective communication skills with multi-disciplinary teams
  • Ability to demonstrate negotiation and tactful skills to ensure patient needs on discharge are met
  • Ability to multi task and prioritise a diverse workload, meeting deadlines due to the high demands of the service
  • Ability to show accuracy and attention to detail
  • To have the skills and initiative to problem solve the complexity of issues that will arise both internally and externally
  • Confident in dealing with colleagues, patients and other organisations in a calm, patient and tactful manner, including in difficult situations
  • Ability to work on own initiative, to take ownership of your allocated workload
  • Willingness to undertake further training and development
  • Ability to identify areas for improvement and propose achievable solutions
Meini prawf dymunol
  • Working Knowledge use of Trust Systems e.g. SystmOne /Lorenzo, Insight, Patient Discharge Planning System and Sheffield City Council Liquid Logic and Azure
  • Ability to interpret information requirements and present complex findings

Other Factor

Meini prawf hanfodol
  • Reliable & punctual
  • Ability to work flexibly as the role requires
  • Excellent organisation Skills
  • Excellent team player
  • Ability to understand, demonstrate and maintain confidentiality and security in the department.
  • Enthusiastic, postive and self motivated
  • Diplomatic, calm and objective
  • Confidence in dealing with staff of all levels
  • Committed to equal opportunities

Bathodynnau ardystio / achredu cyflogwyr

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Sarah Purseglove
Teitl y swydd
Operational Support Manager
Cyfeiriad ebost
Rhif ffôn
0114 3078058
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