Crynodeb o'r swydd
Teitl cyflogwr
Senior Medical and Clinical Administrator
NHS AfC: Band 4
Trosolwg o'r swydd
We currently have a wonderful opportunity for a Senior Medical & Clinical Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be.
We are looking for a fixed-term Senior Medical and Clinical Administrator to join our Adult Mental Health Services for Shropshire situated in Severn Fields, Shrewsbury for 11 months to cover maternity leave. The Service offers mental health care and treatment across a variety of different age ranges and presentation.
The post holder will support the Admin Team Leader in the day to day management of the administrative team along with providing comprehensive administrative support to Healthcare professionals and/or named Medics working within the administrative team.
Prif ddyletswyddau'r swydd
The Senior Medical and Clinical Administrator role is an integral part of our admin team and is busy, challenging and rewarding. The role is 37.5 hours per week supporting the Adult Mental Health services based in Shropshire and is fixed term for 11 months.
What will the role entail:
- To provide an effective and efficient administrative service to Healthcare Professionals and/or named Medics.
- Line manage direct reports carrying out regular one-to-one meetings, supervision sessions, appraisals, allocation of work, induction and training and development.
- Diary management of a medical professional or team planning appointments and clinics.
- Use a variety of electronic systems (MS Office, RiO, MICAD, E-Proc).
- Manage and deal with calls from service users, families, carers, and other professionals.
- Our administration offices are busy places and our clinical teams rely on the team to provide an efficient, effective service to support them in delivering the very best care to our patients.
Gweithio i'n sefydliad
By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by
· Supporting your career development and progression.
· Excellent NHS Pension scheme
· Generous maternity, paternity, adoption leave
· Options for flexible working
· Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
· Extensive Health and Wellbeing support and resources
· If you work in our community teams, we pay for your time travelling between patients.
· Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
· Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
· Salary sacrifice bikes up to £2k
· Free car parking at all trust sites
· Free flu vaccination every year
· Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Supporting the Admin Team Leader in the day to day management of the administrative team and the provision of a comprehensive administrative service to the Community Mental Health Services.
Provide comprehensive administrative and secretarial support to Healthcare Professionals and/or named Medics to achieve an effective and efficient administrative service.
To plan and organise appointments, meetings, clinics, rosters, diaries, and activities to ensure that standards of service appropriate to the area of work are met.
To produce clinical correspondence e.g. letters, reports, tribunal papers, from a variety of sources including documents and digital dictation.
Support in the management of team rotas, ensuring that the team has adequate staffing levels at all time
Support the Admin Team Leader in the management of absence for direct reports, conduct return to work interviews and absence monitoring meetings following organisational policies.
Provide support to the recruitment process, including shortlisting, participation at interviews and support to the appointment process, as required, as per Trust guidelines.
Monitor annual leave requests in conjunction with the Admin Team Leader to ensure continuous smooth running of the service
Prioritise and screen incoming correspondence ensuring it receives appropriate attention/ direction.
Undertake general office duties as required including filing, photocopying, faxing, scanning and maintaining stock levels.
Demonstrates duties to new starters and temporary staff taking responsibility to ensure their smooth induction to the department which includes participation of their induction.
Deal with compliments and complaints professionally and promptly.
You will be required to use a variety of electronic systems such as MS Office (Outlook, Word, Excel), Patient Administration System (RiO), Winscribe Digital dictation, MICAD and the Cisco Telephony system.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good all round basic education to at least GCSE level or equivalent, including Maths and English
- NVQ 3 in Business Admin, finance, customer care or equivalent experience
- RSA II typing or equivalent
Experience
Meini prawf hanfodol
- Experience in supervising staff and HR processes
- Experience of working in a senior administrative role supporting a clinical service
- Experience interacting with patients and/or Service Users
- Experience of RiO or equivalent clinical systems
Meini prawf dymunol
- Experience of ESR and Healthroster
- Exposure to medical practice/healthcare
- Knowledge NHS Plan
- Professional telephone experience
- Experience of person-centred planning
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sian Wallis
- Teitl y swydd
- Admin Team Leader
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0300 303 3426
Rhestr swyddi gyda Midlands Partnership University NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector