*INTERNAL MPFT APPLICATIONS ONLY*

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

An exciting opportunity has arisen within our Pay Services Team for a Payroll Team Leader to join our friendly, supportive and customer-focused team.

Working closely with the Payroll Manager and Senior Payroll Team Leaders, you will support the delivery of an accurate and timely payroll service while helping to develop and lead a team of Payroll Assistants and Payroll Advisors.

This hybrid role combines home and office-based working, with attendance required for training, meetings and service needs. You will coordinate day-to-day payroll activities, ensure payroll deadlines are met, support team training, provide technical guidance, resolve complex payroll queries and contribute to continuous service improvement.

The successful candidate will have significant payroll experience, ideally within the NHS, together with a sound knowledge of NHS Terms and Conditions, payroll legislation, NHS Pension Scheme regulations and ESR. You will be highly organised, able to manage competing priorities, and possess strong analytical, communication and customer service skills.

An NVQ Level 4 in Payroll Administration (or equivalent) is desirable; however, candidates with substantial payroll experience and equivalent knowledge and skills are encouraged to apply.

Using specialist payroll knowledge to support Senior Payroll Team Leaders in ensuring payroll processes are completed accurately, on time, and in compliance with NHS Terms and Conditions, statutory regulations, policies, procedures, SFIs, and audit requirements. Key responsibilities include overseeing payroll interfaces from Healthroster and e-Expenses, resolving feed issues, monitoring e-forms, supporting payroll production and pre-payroll processing, uploading HMRC XML files, and completing post-payroll checks.

Provides support to the Payroll Team by coordinating day to day work, managing escalated queries, distributing workloads during absences, organising checking reports, and ensuring adherence to GDPR requirements. Supports recruitment, training, development, and communication of legislative, policy, system, and procedural changes, while identifying and reporting training needs and maintaining procedure notes.

Acts as a key contact for third-party enquiries. Responsible for administering payroll-related schemes, including childcare vouchers, Cycle to Work deductions, and salary advances. Assists Senior Payroll Team Leaders in delivering payroll services, providing cover during absences, ensuring payroll accuracy, and supporting continuous service improvement across the team.

Qualifications

Experience

Skills

Knowledge