Job vacancy: Ward Clerk, North Staffordshire Combined Healthcare NHS Trust, Stoke on Trent

Job summary

Main area: Acute and Urgent Care Directorate
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 232-AUC-5910698-C

Employer: North Staffordshire Combined Healthcare NHS Trust
Employer type: NHS
Site: Harplands Hospital
Town: Stoke on Trent
Salary: £22,383 per annum
Salary period: Yearly
Closing: Today at 23:59

Ward Clerk

NHS AfC: Band 2

Detailed job description and main responsibilities

To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
To ensure accurate and efficient allocation, recording and despatch of mail.
To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
To receive and send documentation and e-mail as per policy
To produce correspondence and other documentation as required.
To photocopy, collate and distribute documentation as required.
Where appropriate take responsibility for inputting staff ESR data.
Undertake the storage, receipt and return of electronic patient records.
To maintain manual and computerised filing systems, so as to ensure the efficient retrieval of information.
To input and look up patient data on computerised information system as required.
To book transport and appointments for patients with other departments as directed by nursing staff.
To liaise with other departments and agencies on behalf of nursing staff as requested.
To assist nursing staff in administrative duties relating to staff cover and absences.
To assist with ordering procedures for ward supplies, with particular responsibility for maintaining stationery stocks.
To support when required, the ward in ensuring they remain compliance with MHA/MCA Law requirements i.e. checking expiry dates, assisting with reminders
Ensure all patient demographics within the electronic records are up to date and correct
Ensure that relevant discharge information is sent to the patients GP’s within the specified timeframe.
To provide reception services for the ward, using the door security system, as appropriate, receiving visitors on behalf of the ward, dealing sensitively with people, in person and on the telephone, taking accurate messages and providing follow up action as required, using appropriate initiative.
To support with the induction of staff and oversee the process for booking and recording staff training, providing the Ward Manager with a regular report of compliance.
To provide cover for other ward administrative staff; when required this may be in other areas.
To participate in the Trust’s supervision and appraisal system.
To carry out any other duties as requested.
To be aware of and able to use de-escalation techniques and physical breakaway.
To undertake delivery and collections as required
Work unsupervised in the office and ward areas, but also as part of a wide multi-disciplinary team.

Person specification

Qualifications

Essential criteria

Good standard of secondary education; GCSE at Grade C or above or equivalent

Qualifications

Essential criteria

Administrative skills

North Staffordshire Combined Healthcare NHS Trust is an equal opportunities employer and values diversity. We offer a variety of flexible working opportunities for both full and part time staff. Job Share applicants will be fully considered and applications are particularly welcomed from current and previous service users

All correspondence at each stage of the process (including any offer packs) will be sent to you via the email address you applied from, please ensure you check your emails regularly.

Please check your junk / spam email folders for any further communication from us (NHS Jobs)

PLEASE NOTE THE FOLLOWING POINTS

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

•Priority will be given to NHS staff across the region who are at risk of redundancy, where the vacancy is at the same band or one below their current band and candidates meet the essential criteria for this post.

•All employees new to the Trust will be subject to a 6 month probationary period.

•All clinical staff bands 2-4 that are new to the Trust will be required to complete a Care Certificate.

Canvassing of members of the Trust or of any Committee of the Trust directly or indirectly for any appointment under the Trust shall disqualify the candidate for such appointment. The Trust does not pay travel expenses for candidates attending interviews.

ALL POSTS INVOLVING ACCESS TO PERSONS IN RECEIPT OF HEALTH SERVICES WILL BE SUBJECT TO A DISCLOSURE & BARRING SERVICE DISCLOSURE.

Please provide full contact details for all referees, especially their email addresses where possible. Failure to do may result in significant delays in your application. There may also be a requirement to provide additional referee details.

Committed to being an Inclusive Employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Sandra Wright
Job title: Senior Business Administrator
Email address: [email protected]

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Job summary

Ward Clerk

NHS AfC: Band 2

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Qualifications

Essential criteria

Applicant requirements

Documents to download

Further details / informal visits contact

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Job summary

Employer heading

Ward Clerk

NHS AfC: Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Qualifications

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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